Seller Club Podcast
Seller Club Podcast
Episode 79: Expounding Your Mindset
We haven’t done a good ol’ Seller Club classic mindset episode in a while, so Ken’s bringing us all a chance to expound upon one today! From limiting beliefs, to hustle culture, to maintenance and motivation, we really get into some nitty gritty mindset topics – and we’re glad we did! Listen in and see how you might expound your own mindset.
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Yo yo yo, what is up everybody? Episode 79. Let's drop that beat. Gwen, Anna, how are y'all?
SPEAKER_03:So good. How are you, Gwen?
SPEAKER_00:Doing good. How are you guys? Good, good, good. Um I've been on an organizing mode. Would you believe that?
SPEAKER_03:Ooh. Those can be.
SPEAKER_00:I think one more week, and my beehive would be like uh, you know, like uh an Instagram worthy video story or something like that. Good, good. So that's that's cool. And at the same time, you know, you get hit with a lot of realizations, like, man, this is not listed, this is not listed. I have to keep myself calm.
SPEAKER_03:Such as yeah. You know, so I think you should totally do a hive tour when you're done.
SPEAKER_00:I should. I I I need a uh I need a uh because I've always done it every year, and for some reason I quit doing it, and that's only because it's like I guess usually at the start of the year, it's like a mess. So and and you know, the last few months have been a mess.
SPEAKER_03:And so yeah, well, interesting.
SPEAKER_00:I mean, this is more like mid-year, but yeah, so we might have a summer clean out, uh, cool, you know, vibe going on.
SPEAKER_03:So that's fun.
SPEAKER_00:Um, what about you, Glenn? What have you been up to?
SPEAKER_02:Um what mode are you on? I think I'm just in selling mode right now. Selling buying mode. We know we have to do both. We can't just chill on defense and only play offense, you know. We have to play both. So um right now I'm in selling and buying mode. It just it's the same thing we've talked about to where like you're buying and then you're selling it, you have to replenish, and then if of course you want to grow, you gotta buy more. And I want to be in organizing mode because the buying that's been coming in is not being organized like I like. So that's where I'm at right now. Cool, cool. Anna?
SPEAKER_03:Totally. Um, yeah, I feel like, well, I'm just gonna jump on the organizing mode wagon for a minute because uh it's been what 10 months or so since I moved here to the new e basement and entire house. And uh Ken and JC came and helped me whip it into shape like real fast, like literally so fast, it was unbelievable, so that um I could start functioning and not like lose a bunch of time, you know, just getting stuff organized by myself. So that was super helpful. However, there's a lot of things that I would like to do to just like overall improve the space down here that I haven't taken the time to do because it wasn't absolutely necessary. Like it was we got everything set up functionally, but there's a lot of other stuff I'd like to do. Um, like for example, I ripped out the gross carpet in my shipping station slash podcast room, and it's just literally a plywood subfloor with a rug on it. I would like to put a floor in here and things like that. Like, not super necessary.
SPEAKER_00:Now it's more of like the detail work.
SPEAKER_03:Yes, it is. So I have some plans for that. Hopefully, just like by the end of the year, a little here, a little there. But my actual inventory is pretty well organized right now. I have also had a huge influx of inventory this year. So I've been shoving more racks than I had before into my inventory room, and there is still overflow into another part of the basement, which was not the original goal, but the trade-off is worth it. And sometimes that's just the call that you have to make. So uh I'm fine with that. But also, just like this week, I've been doing a little bit more fun, like really enjoyable to make content. Like I did a little Benz haul video today, actually, um, from my time with the Central Illinois eBay sellers um this past weekend. So I just did a fun little video about that. Haven't had a lot of extra time to do that for funsies kind of stuff in a while, so that was good. And then um I'm also doing an experiment with a pair of shoes that I found at Savers that purport to be a very high-end Italian designer shoe, and I'm pretty sure they're fake. But I had never used an like a third-party authenticator before. I've sent a lot of shoes through AG with eBay, but not every shoe in the world is like part of that program. So this is like a women's like stiletto type of situation. And so I actually have sent in um the it's just photos. There's there's a couple different ways you can do it, but the one I'm trying out um is just photos. So I send in the photos today and we'll see what happens.
SPEAKER_00:And I think through an app?
SPEAKER_03:Um, it was I actually did it through the website. I'm not sure if it's an app, but it is for the love of luxury. I have had multiple resellers I respect um mention that one and recommend to me. So I'm trying that one and I'm gonna make a reel about it when the results come back and explain the whole process in case anybody ever needs it. I don't find a lot of luxury stuff. I'm not out there intentionally sourcing luxury, but definitely if it's something like, you know, if these shoes were real, they'd probably be upwards of a thousand. So yeah, I'll pay 20 bucks to get them authenticated for sure. Um, and then I might also consider putting a little extra time into like cross-listing something like that, even if I'm not cross-listing everything I have in my store. Right. And right now I'm not cross-listing anything, but that is also on my to-do list for this year.
SPEAKER_00:So well, very nice, very nice. There's the update. So on this episode, it's time for me to bring the topic in. I'm usually on the receiving end of a blind item topic. Now, the blind is giving the blind item.
SPEAKER_03:The blind leaving the blind, as they say.
SPEAKER_00:Yeah, well, you y'all are not blind. I'm just saying the blind is giving the blind item.
SPEAKER_03:So I'm the odd one out this time.
SPEAKER_00:Yeah, so so we've done true or false. We've done, you know, um that's kind of like Glenn's um conversation igniter. Um this one will be expound or talk more about it.
SPEAKER_01:Okay, okay.
SPEAKER_00:So we haven't had this type of topic before or genre, but we're bringing back mindset episode.
SPEAKER_03:Yeah, we haven't done that explicitly in a while. Yeah, yeah, yeah.
SPEAKER_00:So so I I'm here to bring it today, and we're gonna make it short and sweet. I have three things that we're gonna expound today, and we're gonna talk about it. And I'm gonna point to somebody and who expounds it first. And his face.
SPEAKER_03:Well, depending how we're appearing at each other's computer screens, you might have to say our name too. I don't know who you're pointing to.
SPEAKER_00:I will, I will. All right. So, y'all ready to get into it?
SPEAKER_03:Yeah.
SPEAKER_00:Okay. So, number one, your beliefs set your ceiling. Repeat it again. Your beliefs set your ceiling. So if you don't believe it. Start with the end of it. Define belief.
unknown:Shut up.
SPEAKER_03:Just for that, you should make him go first.
SPEAKER_02:Define ceiling.
SPEAKER_00:Is it blast?
SPEAKER_03:Is it sealing? I would define it for you. I'm just saying.
SPEAKER_00:So, so if you don't believe that people will pay your price, you'll talk yourself out of listing high. Okay. And here's the uh the conversation-invoking question What's one limiting belief you've carried into your business? And who told you it had to be that way? Right? We all have beliefs, right? Like, right, so so basic. I'm gonna give you an example.
SPEAKER_03:Uh good, because it's a thinker.
SPEAKER_00:There there is a thing that most people, I think Glenn still does it. I don't know if he does it. He starts his title with new, or at least he's done it before. New Jordan one, new Mitchell and S jersey. New with tags, new with that, right? And and from a lot of times, there could be arguments on doing both, and and I think that's one of belief. And there's other people that create sales uh that would like you know, it's a hundred dollar item, but they would you know blow it up to two hundred dollars and run fifty percent off. Um so what are those things that that you have and that you've maybe like process that you do in your business that you cared on, like, okay, like I gotta ship every morning or I gotta ship every night, or something that that you guys have I guess cemented in your process, because that's just your belief, and nobody could sway you out of it and done, you know, it's not wrong, it's not right or wrong, it's not a better or worse way, but what is that? Um but yeah, since since Glenn uh kind of like um wanted to talk fast and early, he'll have you stuck.
SPEAKER_02:I mean, the funny thing is that I do I do get the brand new I still do that on the titles, which I I mean I guess there's no right or wrong.
SPEAKER_00:Right, right, right. No.
SPEAKER_02:Some people might say, why would you include why are you wasting characters on a new um but yeah, that is something that I do. I think cementing thing, I think me and Anna have talked about this before that shipping is um definitely a must. I mean, I try to get that day, you know, shipping and not you know, wait two to three days to ship it out, you know, even the same day, you know, if it's in the morning, someone bought it. Yeah, if it's there, I'll definitely go and get it. So that's for sure, like like shipping ASAP.
SPEAKER_00:Ace shipping ASAP, like where where did you get that belief? Is it just from experience or your parents' business, or how how did you get to that? Like, is your belief that because you ship it ASAP, it's not gonna get returned, or you know, what's what's your reasoning behind that?
SPEAKER_02:Uh, pretty much to make eBay metrics.
SPEAKER_00:Yep, okay. Okay.
SPEAKER_02:I guess because like I yeah, I mean I had to do to be like a top-rated seller and thing. I try to get one day, right?
SPEAKER_00:One day. Yeah, one day.
SPEAKER_02:So I was kind of like, or I want to make this happen. So the shipping thing has to happen.
SPEAKER_00:And then now it's just automatic now.
SPEAKER_02:It's not up to it. Yeah, exactly. Yeah, so just part of the part of the everyday routine. I mean, I would like listing to be part of that, but it's not cemented yet.
SPEAKER_00:For some reason, the beliefs wavering on listing.
SPEAKER_03:That is that's an interesting one though, because some people swear by that, right? Yeah, yeah, yeah. However many items every day. People schedule schedule them instead of just schedule them, right? Yeah.
SPEAKER_00:Um they'd rather miss out on a sale today.
SPEAKER_03:For the sake of tomorrow.
SPEAKER_00:Yeah.
SPEAKER_03:Yeah.
SPEAKER_00:Oh.
SPEAKER_03:Yeah.
SPEAKER_00:And uh, so so your turn, your turn.
SPEAKER_03:Oh man, this is hard. Like, well, because like I was gonna say, what are you gonna say?
SPEAKER_00:Like, I'm bringing an easy topic because it's me. You know what I'm saying?
SPEAKER_03:Would never expect that. Um no, I I'm thinking of like both sides of the coin. Like, when is a time that I like changed a limiting belief or or something that I a hill that I will still die on? Like the hill that I will still die on um is actually mine has to do with shipping also, but it's more about packaging. Um I just always believe, and this is based on some what I was taught by the Scavenger Life who raised me, right? And also my own experience of slacking and paying, literally paying the price for it. Anything that's fragile, I double box it. I double box it. And I used to be like packing peanuts only in between the two boxes. Yeah. Now it depends. I'll be a little more flexible on that. Like very well with something else.
SPEAKER_00:Because you haven't really had terrible experience of.
SPEAKER_03:Right. But you know, some people will just be like, well, I'm gonna pack it like 80% decent and just rely on like insurance to you know, but I feel like that's probably gonna lead to more bad buyer experiences. And ultimately, like I really want that thing to get to its new home. Like I don't want it to become garbage, you know?
SPEAKER_00:And to are you uh are you a seller that to a point would go to UPS and have them pack it and pay? Do you do that?
SPEAKER_03:Um I don't know. Honestly, I have a lot of faith in my own packing skills. Okay, okay. So unless it was something really specialized and really, really expensive, I probably wouldn't do that.
SPEAKER_00:I think I think I've done it before as far as shipping um as uh it was some frame that had like glass or acrylic on it. Um and um I paid like 50 bucks.
SPEAKER_03:Yeah, for like the art packaging, that's like very specialized. Yeah, that's a good example. Um I feel like for most things, I mean, what I will do is end up with a net heavier and larger box and have to end up sending it UPS or FedEx. Yeah, okay. Because I want it to get there right intact. So that's something that maybe that's a limiting belief, but I also feel like kind of like Glenn was saying, that serves my store metrics and my buyer experience.
SPEAKER_00:Yeah.
SPEAKER_03:So I think I'm not mad about it.
SPEAKER_00:I s I also kind of like tried to pry on this question, but I don't I don't think we have you know, collectively have that limiting belief to a point I think our beliefs are borderline crazy and obnoxious.
SPEAKER_03:I got one for you. That's yours. Oh, okay.
SPEAKER_00:What's my limiting belief?
SPEAKER_03:And actually, I'm half kidding, so I know why you do this, but not buying like women's size six, size six and a half shoes. Every time we've been sourcing together, you're like, that's trash. Nobody wears that size. Nobody wears that size.
SPEAKER_00:Only JC wears that size. That's what I say.
SPEAKER_03:But sometimes uh I have like bought those because you know, whatever, it was like a really good price. And I'm like, they'll sell eventually. That's my mantra anyway. And guess what? They sold faster than I expected. So I'm just saying, don't totally You just have a really low bar for it selling.
SPEAKER_00:That's what I mean.
SPEAKER_03:You get surprised when it sells. That is kind of funny though, because it's like it's like, what are your efficiency parameters? Right, right, right versus your limiting beliefs. Like you limited yourself in that way, but totally on purpose based on data and experience. Yeah, because I can just I because it's a distorted belief.
SPEAKER_00:I'll just spend 10 minutes more and find a size seven instead of buying a size six, six and a half. Um but but to be honest though, I've been challenging the belief. As a matter of fact, I have a expensive Nike running shoe that is a size six. Um and it still sits there. And it's really bright.
SPEAKER_03:You're like, it is my favorite office decoration. Yeah.
SPEAKER_00:Worst case scenario. Worst case scenario, I'm just gonna force JC to train for a marathon. It's a marathon shoe.
SPEAKER_03:Gotta justify that purchase.
SPEAKER_00:It's a$275 shoe that I paid$60 for it because I believe that it could sell for$200. So if you're a size six women's out there and you want a$280 shoe, I got you for$200.
SPEAKER_03:I have a question about that shoe.
SPEAKER_00:Yeah.
SPEAKER_03:So if you were to look at comps right now, what would you expect? Are there a lot of them listed in that size? They just don't move as fast, or there's also not very many listed.
SPEAKER_00:There's not many listed and there's not many sales. So um in at that point it's like nitpicking because they could jump to a different colorway and it could be cheaper. Right? Because that the the thing with smaller sizes, or let's just say we call those extreme sizes. So it could be like too small or too big. The thing with those is either they're very limited or the production has supplied the demand already.
SPEAKER_03:Right.
SPEAKER_00:And this is just the excess.
SPEAKER_03:Right. So I do feel like you've got a pretty good thing with the running shoe though, because those are more consumable than other shoes.
SPEAKER_00:Correct. Like runners use them up. So this this you know, high-end shoe is uh usable for only 150 miles. So after 150 miles, they have to pitch it. So that's one of the parameters why I bought it. Interesting.
SPEAKER_03:What happens after 150 miles? It just uh they don't perform as well.
SPEAKER_00:They don't perform as well, and the midsole kind of like flakes out, like deteriorates. It's not a cushion. It will actually it will hurt you more than it'll help you.
SPEAKER_03:That's wild.
SPEAKER_00:So so that's number one. That's are ready for number two?
SPEAKER_02:Oh, real quick, I thought you said um you had to listen 24 hours. That was one of your oh yeah.
SPEAKER_03:Was that Ken's like I forgot about that?
SPEAKER_00:That that that was my that was the belief that set the ceiling so high. Would you agree? Exactly. Right, right, right. It was a good belief, right? Yeah, to a T that it was hard to follow once you have like a hundred items intake, but when we get on listing mode, we still get like I I I I believe it was 880 listings in three days. Me and JC did.
SPEAKER_03:Yeah. And I guess when I think about a self- or like a limiting belief, it's more like a scarcity thing, right? Like your example was like, Oh, people aren't gonna pay uh the price that I want for this, so I'm gonna sell myself short.
SPEAKER_00:Yeah, you're under short you're undercutting yourself. So so that that that is a b because it could go it could bite me because saying that, oh, I have to list, and then there's sourcing opportunity the next day. Yeah, and then I'm not gonna sleep and list it and then be so groky the next day. You're gonna rack the van. Right, rack the minivan. I'm like, yeah, yeah, yeah. Actually, this can we yeah, yeah. So so I I think you know there's like strategy of that already. Um, so that's actually a good segue to our next question. Why why does Glenn know about this?
SPEAKER_03:Okay, he's like, You think I don't know what you're doing?
SPEAKER_00:So number two, expound. Hustle isn't the highest form of strategy. Oh, says the hustle bee and hustler hacks and uh hustle.
SPEAKER_03:And that other one who doesn't have hustle in her name.
SPEAKER_00:So hustle isn't the highest form of strategy. Hustling got you here, but can it take you further?
SPEAKER_02:I mean, I would say probably not. I think it just kind of like I think in the hustle mode you're just like in that grind, not really thinking about like you said, the strategy part of it. You're just like you're just building and just going through it day after day. Boom, boom, boom, next one. So uh that's what I think it's not really spending that time.
SPEAKER_00:Do you say you're on a when you're on a buying and selling mode only? Are you is that a hustling mode? You know, because like you don't care about organization right now, like let me just do this.
SPEAKER_02:I mean, I would say I would say yes in a bad way, because I think you definitely that organization to have that overall yeah yeah, like game plan fall in place, you know. But time goes by so quickly that I feel kind of like if you're not like doing it, yeah, it's just gonna go by and then you're just stuck.
SPEAKER_00:Yeah, no, I f I felt like that's that's why I felt like we had to go in organization mode because two weeks has gone by and I haven't because we take our box our like trash boxes to recycling, and then it got to a point that's like the box that we put, our recycle box got so heavy that I can't lift it myself. I have to ask JC for help, so we had to carry it together. And I was like, Whoa, like I didn't I didn't think about this that you know that now it takes two people to throw a recycle box where it only took one person. So I was like, well, she could be listing, but now I'm actually asking her to help me throw the trash out, and it's like it's a it's a time that like wait, like, you know, valuable time, but you know, it's kind of like backwards too much, right? Like if you get out of balance uh out of sync too much, yeah, then then now you're gonna have to pay for it with backtracking work, and we all know how much easier it is to organize a hundred pairs or a hundred items compared to five hundred. Now you just have way more variation, way more depth of things. So I agree on that one that it's it's not gonna take you to the next level. What do you think on that? I know. Um let me let me let me add this. Hustle culture says never rest. The CEO mindset says I rest so I can think.
SPEAKER_02:Sometimes it's hard to rest because you're just thinking about business.
SPEAKER_00:The CEO right here. The CEO and the hustler.
SPEAKER_02:Yeah, I know. I do sleep well though.
SPEAKER_03:I mean because you're tired.
SPEAKER_02:You're running down. Because you're beat.
SPEAKER_00:You're beat. Yeah. Dude, add add working out to that equation. Oh, yeah. It's a medical.
SPEAKER_02:There's sometimes after I work out, I don't even feel like doing anything. Dude, like, what did I do?
SPEAKER_00:Today was that day. Why did I do this? I I walked out halfway through our workout. I I I I actually did the sign like I'm dying to my coach, and I said I couldn't do it. And and this is what she said. I understand. I think you really need rest. Because my my legs was just gone. Like I couldn't lift. And she probably was like, Why is can slacking?
SPEAKER_01:So, yeah.
SPEAKER_00:Um, rest is important. Yeah, definitely. Rest is part of a strategy, Anna. Yeah, I think I think you got rest down. You do you think you got rest down? Me?
SPEAKER_03:Um, I think I uh intellectually completely understand the importance of rest. Am I good at resting?
SPEAKER_00:No, I have no chill, but you just you just detach from one thing and dive into another thing, which is still not rest, it's but it's rest. It's disconnect.
SPEAKER_03:It's not and I'm working on it building in rest more. I mean, it it's like what you're saying. It's like if you like what you're saying about um keeping things organized and stuff, it's the same for like your pace of work and your mental health. Like if you just go like, you know, a hundred miles an hour all the time, eventually you're going to overwhelm yours yourself with the kind of output of that, and then you're gonna have to do backtracking work to to catch up and get back to equilibrium. I mean, that's true, you know, in so many ways, like running a business, not just the actual like inventory management side of it. But um, yeah, yeah, rest is super important. I think this is an interesting question though, about is hustle the strategy that's like going to get you to the next level? And and I just don't think that hustle by itself is that much of a strategy strategy. It is a strategy for like momentum.
SPEAKER_00:Yeah, I think, yeah.
SPEAKER_03:But it's not a business plan, you know.
SPEAKER_00:Yeah, I was gonna say hustle is uh as a fire starter.
SPEAKER_03:Yeah. You know, but once you got the fire going, you gotta find a way to know how to fan the flame, how to uh and like honestly, if we're going to the fire analogy, when to let it breathe.
SPEAKER_00:Like you have to let it breathe or it will smell. So yeah, it will it would it would uh it would choke.
SPEAKER_03:Yeah.
SPEAKER_00:It would it would die. And next thing you know, you're just blowing smoke.
SPEAKER_03:Yeah. Well, I was thinking of another of a different visual analogy as you were introducing this question, and it's the tried and true, like when you're hiking up a mountain, you know, and you're like you go up a little ways until the first kind of like vista, right? And then you stop and you take in the view and you take a little break and you regroup and you hydrate and then you keep going higher up. Like if you just tried to absolutely plow your way up the entire mountain, you would miss everything. You would be so time with the biggest thing. You might not even make it. Yeah. And then someone would have to roll you back down the mountain. So that's that's kind of my thought. Like that that kind of progression of think about a spiral up a mountain, right? You're going to stop periodically on purpose. And part of that is to some. I mean, if you're on like a really serious hike, you might be like changing your gear. You might be literally camping. Your pace. Yeah, right. So all of that is necessary. And to me, that big picture of what is the journey up the mountain, that's the strategy.
SPEAKER_00:Yeah.
SPEAKER_03:And between, you know, point A and point B, that's hassle.
SPEAKER_00:We need we need to ask Glenn. So, Glenn, when do you take uh breaks to enjoy the view on your mountain?
SPEAKER_02:Well, I think ever since having a child, um, those breaks are very, very limited.
SPEAKER_00:Okay. No, that's that's honest, that's an honest question.
SPEAKER_03:Glenn is taking a break right now. That's what it's like. Oh Glenn's break.
SPEAKER_00:Well, it's a matter of time.
SPEAKER_02:Even then, I'm just thinking about her in the background. I can hear it. It is tough. Like, it is it is a battle. I mean, even going to the bathroom sometimes is like, all right, let me just get out of here real quick.
SPEAKER_00:Because it could it could be us like a family man now or like having somebody to look out for that that is vital because next thing you know, they're like, you know, they're crawling, next thing you know, they're they're walking, next thing you know, they're running, next thing you know, they're in school. You know, like you could miss moments if you don't.
SPEAKER_02:I know that's that's a bad thing too, is like I've talked about this too, is like well, we've talked about it, like having her go to school, which is still another like I don't know, two, two and a half years, but and then yeah, that's like a blink in an eye after I know that's like after 50 whatnot streams, she's back to school.
SPEAKER_00:Yeah.
SPEAKER_03:Always on counter live and whatnot streams. It's real impressive to me.
SPEAKER_00:At this point, at this point, he is.
SPEAKER_03:Counting down the streams.
SPEAKER_02:Uh so anything else? I mean, I mean, the working out part is not resting, but it's kind of like a way to switch it over. Yeah, it's kind of a way to get my mind off of everything that's going on in a way. Um but honestly, I think just the good sleep is what I need. I mean, I don't even go to bed late. I try to go to bed early so I can get the full amount.
SPEAKER_00:Yeah.
SPEAKER_02:You know, not like on my phone, like when you get into bed, like none of that. Just like straight up sleep.
SPEAKER_00:I mean, like, like we said earlier, you're you're spent. You know, you might hit your face with your phone if you it's actually dangerous to be on your phone when you get to bed, because that's what it is.
SPEAKER_02:Because your brain starts working again. You want it to just be just completely shut down.
SPEAKER_00:So wow. So so glance hack for getting good night's rest is just give it your all.
SPEAKER_02:Go into bed early. Yeah, give it your all. Go into bed early. Go to bed early. Don't look at the phone.
SPEAKER_00:Yeah, you sleep.
SPEAKER_03:No. I seg in that. It's a really big deal, and people will have no idea. And we're so it's so normalized to just be on your phone until the minute you like actually close your eyes to go to sleep. And it's terrible.
SPEAKER_00:No, I uh yeah.
SPEAKER_03:Don't do it.
SPEAKER_00:Don't do it. One hack I have is uh, you know, if you guys are into smart devices, create a prompt command when I say hey Google goodnight and Google just switch on my white noise, which is river rapids, and it kills all the light and then it asks me when should I set your alarm clock? And as soon as I hear that, it's like time to sleep. Yeah, and then and then I have the temperature drop down to sixty eight and it's sleeping time. So I I I a hundred percent agree with Glenn.
SPEAKER_02:It has to be cool and cold.
SPEAKER_00:Yeah, cool and cold. Yeah, definitely. Yeah, yeah. Well well, I'm I'm glad we all agree on that one. Um but it's actually a proven study that because your your body builds up heat when you're sleeping crazy enough, right? Not doing anything, your body is just like yeah. So we're we're not even talking about being ladies when they get uh what is it was that thing? Hot flashes, right?
SPEAKER_03:Like so we're not talking about menopause, no. Yeah.
SPEAKER_02:Kenny.
SPEAKER_03:I didn't go there. Ken's like the menopause mindset.
SPEAKER_00:Yeah. Okay, okay, okay.
SPEAKER_02:Episode title right there. No, full full full podcast.
SPEAKER_00:Yeah, yeah, we might we might have the legacy tellers as guests for that one.
SPEAKER_02:Um Kenny. You remember Vegas is coming up?
SPEAKER_00:Oh no, you don't want to be able to do that. I have to be nice. I'm gonna attack you.
SPEAKER_03:I feel like we could not authentically discuss menopause. We have none of us have experienced.
SPEAKER_00:That's what I'm saying. That's what I'm saying. I I've just been around women that have it in there. Right. I'm not gonna say.
SPEAKER_01:I'm not gonna say how about number three.
SPEAKER_00:Yeah, number three, last but not the least. I want Glenn to debunk this, right? Mindset isn't motivation, it's maintenance. Okay.
SPEAKER_03:It's not about Glenn to tell you that it is motivation.
SPEAKER_00:No, no, no, I'm not. And uh, and a lot of things.
SPEAKER_03:You said debunk.
SPEAKER_00:So what do you want from it? If it was a truth or a lie. Oh, yeah. Whoa, whoa, whoa, whoa, whoa, whoa, well, expound, right? That's what I'm saying. So so so here's the following statement. It's not about hyping yourself up, it's about choosing better thoughts and actions daily. Would you would you guys agree on that statement? It's not about hype, it's about choosing better thoughts and actions daily.
SPEAKER_02:I think it's not about it isn't about hype, but I also think it's not about a daily well it it should be daily, but it's this is gonna sound very Gary V-like, which I don't want it to.
SPEAKER_00:Come on, he's still irrelevant, he's still okay.
SPEAKER_02:I was gonna say that a scammer. But it's about perspective in the end. Because to motivate you, you really have to think about I guess every little situation, whether it's something, okay, wow, someone opened a return case. But you had a thousand dollar day. Yeah, yeah, yeah. It's like, okay, so what what are we really crying about here?
SPEAKER_03:You know, I think what if someone opened a return, you haven't you've had a no-dollar day.
SPEAKER_02:True, but what did you have yesterday? Oh, wow. Glitzing. What is the day looking like tomorrow?
SPEAKER_00:What is the month looking like? Yeah, you know.
SPEAKER_02:What did you do today to make tomorrow not be a zero dollar day?
SPEAKER_00:Wow. This guy's on it. You're welcome. Peace a Glenny V.
SPEAKER_03:Actually, it's Glenny Z.
SPEAKER_02:We got Glenny Z. Oh. That was supposed to be Did we say Gary B?
SPEAKER_00:Yeah, people said Gary B to me. Like Gary B.
SPEAKER_03:Oh, that's funny.
SPEAKER_00:No, that is uh wow. That is that was profound. It was profound. That that not even hyping yourself up, it's about putting things to perspective. Um it's crazy how he said that. I think he knows my topic. I think he's running on the computer right now.
SPEAKER_02:Do you think do you think um what about envy if you're listening?
SPEAKER_03:Yeah.
SPEAKER_02:What about comparing? Like, isn't comparing or envy is bad in a way to where you're constantly. Yeah.
SPEAKER_03:Comparison is the thief of joy.
SPEAKER_00:And I expound, expound, explain.
SPEAKER_03:On that?
SPEAKER_00:Define.
SPEAKER_03:Well, I mean, it it is kind of like similar to what you were just talking about, Glenn, about perspective. Because if you are like, let's just say, like, oh wow, I let's say I had oh, I had a$500 day today. Wow, I'm feeling pretty good about that. And then I get on Instagram and I see somebody else going, like, yay, I had a$5,000 day today. And then suddenly I'm like, oh, darn. Perspective is like my like pie in the sky goals or someone else's like toilet goals. Awesome.
SPEAKER_00:No, it's like my worst day today,$2,000.
SPEAKER_03:Yeah.
SPEAKER_00:Yeah.
SPEAKER_03:But honestly, like even just like forget like forgetting where you came from. I mean, I did have a period of time where, you know, when I was first starting out, I remember thinking, like, oh my gosh, if I consistently made like$200 a day, that would be like mind-blowing. And then there was a point in time where like later on, it's like that became the the floor, not the ceiling. And I was so, I'd be so annoyed when I'm like, oh, like barely hit 200 today. And John actually said that to me, like, don't you remember when you thought that was like an impossible goal? And of course, like by this time, I was like, this was basically my full-time income. So it mattered a little bit more, but I was like, oh yeah, that's a good point. Like, I like it's all relative, right? And like it's amazing that even when things were from my perspective at the time, like super slow and draggy, like I was still clearing what was my like unimaginable goal from back then. So that's important too. But even I think if you are gonna compare yourself, like it's more helpful to compare like current you to past you, right? Or future you to whatever to current you, um, than it is to just arbitrarily compare yourself to other people because it's usually apples and oranges.
SPEAKER_00:Yeah, and I think a lot of people's comparison to their future self are unattainable future self. It's like a fantasy of your future. Yeah, it's not real. It's like, you know, like, you know, my private jet, and you're not even trending to even hit there within the next 10 years. You know, it's like, yeah, you've doubled your income every year, but like really, even if you kept doubling, like the jet's still unattainable in your lifetime.
SPEAKER_03:You know, so it's like can we get Alec Larson to fly the cellar club jet?
SPEAKER_00:He he is flying the cellar club jet, it's called a green.
SPEAKER_03:He already, oh yeah, that's right.
SPEAKER_00:It's called green. It's not a jet yet, it's still a plane.
SPEAKER_03:I wonder if we could get him to put a cellar club sticker on it.
SPEAKER_00:100%.
SPEAKER_03:Would that like violate any air regulations? No. I'm gonna ask him.
SPEAKER_00:Trust me, it won't. It won't. Of course not.
SPEAKER_03:Alec, if you're listening.
SPEAKER_00:Nobody would know. Nobody's gonna know.
SPEAKER_03:Whatever. You can see it from the ground, it'd be so funny.
SPEAKER_00:Um, final thought. I want to leave the listeners something that give them a piece of advice that is very actionable. The question is, what is your go-to mental reset when the day is not going your way? Um maybe even rephrase it not just mental, but what is it physically that you do? Because you know, like I'm a guy that's like, okay, I'm having a bad day. I would never just sit down and was like, let me change my mindset. Like, no, it's lame. Yeah, that's that's that's Gary V bull crap. No, you it's like just change your mind, just change your mind. You just do more of it. Yeah, just end it, you know, like no, like just take all your negative thoughts away. I was like, how do you do that? Right, so right.
SPEAKER_03:You're like drowning in them at the moment, yeah, yeah.
SPEAKER_00:And then you're in a mode of like, you know, like survival mode of like hyperventilating or just think doom and gloom kind of like mindset. So what do you guys do? Um, let's start with Anna this time. Glenn. Good. I'm ready. So ready. Wow, wow, wow. I like that.
SPEAKER_03:Well, this is a classic. Um, I do use this a lot myself. Okay. The answer, the simple answer is it depends because it depends on what the situation calls for. But usually it is either I need to zoom in or I need to zoom out. And zooming in looks like, okay, I have this overwhelming to-do list. I've tried to do the first three things on it. I've hit unexpected obstacles every time. Nothing's going my way. It's all trash. I'm screaming, I'm frustrated, whatever, right? So things are not going my way. I'm gonna pick the easiest thing from that list and go, I am just going to knock this out and get one thing done, and then I'll I'll be on the upward trajectory to being able to problem solve my way through this other stuff. And and I'm going to insist that things turn around and start going better for me.
SPEAKER_00:Does it does it have to be a relevant task to the current issue? Okay. You just you just want you just want completion. You want a win.
SPEAKER_03:I'm gonna get a win.
SPEAKER_00:Get the win.
SPEAKER_03:Right? Get the win. Like it could literally be like stop and make yourself a nutritious meal, right? You're hanging out.
SPEAKER_00:Throw the trash away or complete.
SPEAKER_03:Usually give up the easiest thing. Yes, complete a task. Or you can even another way of doing this is um writing down everything you've already done that day and crossing it off and giving yourself credit for the stuff that you did that wasn't really on the list before.
SPEAKER_00:It's very uh very mental in the same way. Yeah, it is.
SPEAKER_03:But like, but you know, if you're like me and you live by a to-do list that you look at all the time, that's powerful. So, anyway, that's more of like a zoom in, like just handle what's in front of you. This is just one day in the timeline. You know, you can focus and um you might not get to everything, things might not go perfectly, but you can make progress and you have to look for that little incremental progress or like those littler tasks completed. Zooming out looks like um look at the big picture. Like, okay, this is a bad day, not a bad life. Like I am going to survive this bad day, even if everything continues to go terribly, or my sales keep being slow, or I keep not finding stuff. Um, you know, my attitude is a choice, and I can either live with myself as a crab, or I can let today be whatever it is and look forward to tomorrow. And and remember that this is all in the context of a good life.
SPEAKER_00:What's what's the opposite of being a crab?
SPEAKER_03:A seahorse, maybe? I don't know. What do you think about it?
SPEAKER_00:Whenever you feel like a crab, start thinking like you're a seahorse. Like a magical seahorse. Yeah, that is.
SPEAKER_03:Honestly, what about a starfish? I feel like the energy is more like starfish. Yeah, like you're all open and like relaxed.
SPEAKER_00:Don't be a crab, be a starfish.
SPEAKER_03:Yeah, be a starfish.
SPEAKER_00:An aesthetically miscellaneous. Like a Patrick. Yeah, you've said so many things. You said you oh, Patrick's like problem free. You know, yeah.
SPEAKER_03:Um I love Patrick.
SPEAKER_00:Um, it's like uh Okay. I'm just gonna, you know, grab a clip of that because Anna dropped some bombs there, and she I just went in a different space when she said crab.
SPEAKER_03:You're like, hold on, hold on.
SPEAKER_00:It's like uh, so what's the opposite of crab?
SPEAKER_03:That's right. I mean you gotta have a good role model, right?
SPEAKER_02:Got it. I think we do need like an episode, I guess, talking about like significant others and how that comes into play. I don't think we've really talked about that yet. Yeah, who's the crab who's the starfish?
SPEAKER_03:Who's the crab and who's the starfish? I want to get them on the show.
SPEAKER_00:I think that'd be sad. We should, we should, we should, we should, we should. Give me a break from podcasting.
SPEAKER_02:They were they were talking about how like Seller Club will pay for a babysitter.
SPEAKER_00:Oh yeah.
SPEAKER_03:Glenn's like, I didn't know that was an option.
SPEAKER_00:Okay, I like that, I like that, I like that. Uh noted, and then um Glenn, what's your advice? When when what's your go-to mental reset when days are not going your way? Or you you're you just force the day to go your way.
SPEAKER_02:Well, this is kind of funny though, because when something isn't going the way, and we were like even yesterday, something wasn't going right with like insurance, all this other stuff that we were dealing with. And I was supposed to be eating lunch, and then I was like, oh, okay, so this is what's going on. Okay, let me go ahead and like call them right now and get this done. Like, I just want to like, whatever there's a problem, yeah, I just want to fix it.
SPEAKER_00:Attack it, you attack it right there.
SPEAKER_02:Like, I don't want to wait till tomorrow or something, usually go your way. I mean, at that moment, yes, because I'm trying to figure until I'm I'm just like so constant and figuring it out that I just wanted to get it, I guess, resolved. Like, yeah, yeah.
SPEAKER_00:Um that's your win, like let me just attack it right now, all hands on deck, all my energy going there.
SPEAKER_02:But in reality, it should be like, hey, we're eating lunch, worry about that a little later. Like you don't have to be able to do that.
SPEAKER_00:So you're giving yourself an advice. That's actually right now. Right, like it can wait. They're still gonna be there.
SPEAKER_02:You can still call my problem is still gonna be there. Yeah, yeah. No matter what I do.
SPEAKER_00:Yeah, but like you'd rather the moment finish your lunch. At least you're you're gonna face them not hungry.
SPEAKER_03:Yeah.
SPEAKER_00:That's actually better advice. Because uh moment you get on the phone and you're hungry and you're not gonna get around. Yeah, it goes downhill.
SPEAKER_03:Does it, or does it get dunner faster? Or you just I'm just gonna go.
SPEAKER_02:It depends because if it's not in my my um control, it could drag in the city. Yeah, you're just gonna play with it.
SPEAKER_03:The music is terrible.
SPEAKER_00:Yeah, they play with your feelings, bro, and it's like, oh, this guy's annoyed. Yeah. And I just have that like visual. It's like he mutes, like, it goes like talks to his seatmates, like, bro, this guy's annoyed. Let me see how much more annoyed I can kid him. Exactly. I bet he skipped his lunch and he just goes back and just repeats everything he says. So you're telling me.
SPEAKER_02:And then transfer you to somebody else.
SPEAKER_00:Yeah, yeah, and then they're just transferring it from each other, and then you're just you're just taking the L's.
SPEAKER_02:But not when I call eBay, they're very helpful.
SPEAKER_00:Oh, I like that.
SPEAKER_03:Good segue to our sponsors.
SPEAKER_00:Um, I like that. I like that. That is that is good. So, so from what I'm getting, then try to Oh, I didn't even answer your question, really.
SPEAKER_02:I just told you that I was um that was your issue. Yeah, that was that's one of my issues. Um, but I think the calm down too is like uh with my daughter, we'll we'll color. Coloring books. So you're with her. 100%. We have Hello Kitty, we have um what else? Am I your bubble guppies one? I don't think so.
SPEAKER_00:And then as a graphic designer, did that help you before too? Or is it something that you just picked up now that like, oh, it's it brings out the colour.
SPEAKER_02:Yeah, I haven't colored in a long time. But now that my two-year-old colors, it's it's helping.
SPEAKER_03:It's a nice, it's a nice little that's a really good mindfulness activity, actually. I've heard I've heard so many good things about it.
SPEAKER_00:Because there's like isn't there like adult coloring books now too? Yeah, there's some people are getting into it.
SPEAKER_02:Yeah. Slow down and be present. Yeah, exactly.
SPEAKER_00:It's a little piece of it. Just do the most basic thing. Yeah, exactly. And it just takes you, huh? I like that. So slow down, do something with your significant other and or you know, your kids. Yeah, exactly. Put things into perspective. Like like I said, it's not the end of the world. It'll be there. But here's an opportunity that you can share with the people that you care and love that you're doing all this hustle and business for anyway, to begin with. So why miss the moment? I like that. Very simple. Um I'm gonna give my answer to this. I don't think I've been giving answers, but not really. This is mine, this is my answer. I'm excited.
SPEAKER_03:You have been giving some examples though, so you're kind of like this is my yeah, this is my answer.
SPEAKER_00:My go-to mental reset is literally leave your physical space where you're at. Um if it's in my office, if it's in my basement, if it's in my house, Ellie would say, Hey babe, let's go. Let's go out. Let's get on the car. And before she would wonder, where are we going? Right? Because she wanted to dress appropriately to get ready to go. So now she understands that, because you know, like I'm in a funky mood and a like a grumpy mood, when I say go, it's kind of like a cue. It's like, oh, she he's trying to switch his mood.
SPEAKER_03:Yeah.
SPEAKER_00:And you know where we you know where we go?
SPEAKER_03:Korean barbecue.
SPEAKER_00:That is one. But that that that that that is a big problem. When I'm facing uh when I'm facing a big problem, let's say a big meal, big meal, big good meal, right?
SPEAKER_03:But but like seven kinds of radishes. Yeah, yeah, yeah. That's all I want.
SPEAKER_00:Yeah, like but but something simple now is we go to uh a different ice cream shop every time. We don't we don't go back to back. Yeah, I was gonna say boba. That that is too. So so you said that. Jenny, there is a place called Happy Boba. And me and Jay She laugh. I was like, where are we going? We get something happy. That's right. So we get their happy boba milk tea.
SPEAKER_03:You're like, they're gonna deliver on this promise.
SPEAKER_00:Yes, so so uh, so yeah, so I think like the treat yourself kind of thing, something small, and physically remove yourself from because I feel like when I'm in my office and I'm facing a problem, I feel like the problem is just in my office. So if I leave and get something sweet, something savory, or something Korean barbecue like, um, it's like, oh, you you disconnect from that moment because a lot of times most of the problems that we're facing in the modern world, if it's not a 911 emergency health crisis, it's solvable within the next it'll still be there and you can solve it in the next 24 to 48 hours. And and I think uh that's a good kind of like way to remind yourself, hey, look at the big picture, zoom in a little bit and zoom out, take the moment. And crazy enough, like me and JC, when we go to those places, we literally just sit out and just reflect on how good we have it, you know, like just going back to the perspectives, like switch it, like, yeah, you may have five returns, but you have a thousand sales. We just talk about our return percentage, which most of our return percentages are under five percent. Bruh. You know, you're winning 95% of the time.
SPEAKER_01:Right.
SPEAKER_00:Let's not forget that's not bad. Or your sneakers envy 99.9%, and you have 0.01.01. You know what?
SPEAKER_03:That means he never gets ice cream.
SPEAKER_00:So which life would you rather have? I actually should ask him when was the last time he got ice cream. Yeah. Jim Kendos you an ice cream. Um, oh so yeah, so ask yourself that. When was the last time you got yourself a treat to help you disconnect undercurrent quote unquote problems, unsolvable problems that need to be dealt now worth skipping lunch? It's not worth skipping lunch. It's not worth skipping time with your daughter or your son or your significant order. So that is a wrap and you shout out to all our sponsors. Seller Ledger, make sure you follow them, get your books right. And as Glenn said, calling eBay, it's never that kind of problem. Make sure you follow them at eBay for sellers. And also, eBay Open is coming up. Make sure you sign up. Link will be in our bio. So we will see you on next episode will be episode 80.
SPEAKER_03:So maybe a special one.
SPEAKER_00:So we will see you all. Peace. See ya.
SPEAKER_03:Bye.