Seller Club Podcast
Seller Club Podcast
Episode 92: Seller Club Podcast IRL - eBay Open Part 2
We're back this week with some more of our stories and takes on eBay Open 2025 AND bring you some additional interviews captured at the Seller Club Podcast booth - three more great chats you don't want to miss! Fantastic seasonal sourcing and listing advice based on research, a peek behind the curtain at one of the right-hand people of the podcast, and the tables getting turned on us by an awesome returning guest. You won't want to miss this one!
If you love podcast content created for eBay sellers, don’t forget to follow us @sellerclubpodcast and @ebayforsellers and @sellerledger on Instagram.
Check out the best bookkeeping software for sellers out there–Seller Ledger–for an entire QUARTER for free with this special eBay Open offer! https://sellerledger.com/ebay-open-2025/
Stellar Club Podcast episode number 92. Drop that beat. Ladies and gentlemen, we are back from eBay Open. eBay Open 2025.
SPEAKER_06:I think we're finally readjusted to our various time zones. And I don't know. So many beat drops in three days. When you said drop that beat, I was like, man, that's so familiar all of a sudden.
SPEAKER_04:Yeah. What about the energy, Kenny? What do you think compared to previous years? Well, the last time we were there.
SPEAKER_02:Okay, last time they had it in person. The 2019, um, I was telling people this when we our previous eBay open, I feel like it was so big, right? Yeah. That we had you had to roll with a big group. Um that's what I felt like in 2018 and 2019. And like what our group plan was like what 18 people or like 20 people or something like that. So we were always doing something together. So this time it was different because you know, it's like smaller group, you, me, Glenn, um, and then Anna, and JC and John, right? And then we have Sneakers Envy, Jim, and Nikki. So it's like okay, smaller group, but what I what I realized is like you can talk to more people with a smaller group because you're not waiting on everybody to move to get to a different place. Right. Um So I mean I think the energy was good, and I maybe it's it feels different because it's more familiar. That's what I feel like. I felt like I was more relaxed. Like I was more like at home because every time, every time I turn around, there's like a familiar face that I've seen previous years. So that's what I kind of felt like. Um that that that's my take. What about you?
SPEAKER_04:So I felt like the energy was really different because I almost felt like the last time we went, there was like a little energy between like YouTube and IG people.
SPEAKER_02:Oh, personality, personality. Yeah, that's right. There were way more vloggers for sure. Exactly. Like I'm at eBay Open or I'm on Twitter.
SPEAKER_04:Glenn was vlogging. Glenn was vlogging. I was vlogging, exactly. And there was so many people bragging, I guess like they were doing talks or they were doing sessions or they were doing you know, like on YouTube.
SPEAKER_02:Yeah, and and this time I didn't really didn't feel like that that energy to where um and I I mean Anna can give her a take, but I think this time, um they didn't pick the popular YouTubers that are mainstream. Um you know, like like you know, like technically I really didn't have my own session. You know, I was kind of like a a guest seller, right? Um you didn't have a session, Anna didn't even have a session, so um the the ones like for example, um we you guys probably have seen them like the flea market people. Flea market flippers. Uh flea market flipper, you know talking about like they have um they have Facebook, uh they have a big Facebook um group. Like a paid group. A paid page, yeah. Yeah. Um so they got invited to do a sess uh uh workshop. So like that was it's big, but it's not like big on the IG community that I think is a lot more active back then. Um so I think that's my take. I don't know what's your take on that and as far as like influencer like leading leading on the other.
SPEAKER_06:Yeah, I didn't see I didn't see a ton of that either. It's funny though, like I mean I have nothing to compare it to because I wasn't at one before, but I didn't notice a ton of people doing that. I feel like it's way more just commonplace for people for everyone to be capturing stuff to put in their story or whatever, but um yeah, it that didn't like really stand out to me. But you know, for you Glenn, like you weren't necessarily vlogging this time, so you just got to like hang out and not have that extra job to do. So you're probably like really aware, like, oh wow, you know, this is just like open, open space for me to do what I want to do.
SPEAKER_04:Yeah, definitely more relaxed, yeah.
SPEAKER_06:Meeting people and talking and you know, just also manning the booth and doing little interviews and right, flexing your muscles because you're wearing a jersey, which everybody loved to comment about that was stuff.
SPEAKER_02:Yeah, dude, they they didn't use your video because I think because you have Lakers on your key switch or something like that. Yeah, because like I was waiting because like um a lot of the people they interviewed had him. Either that or you were popular that they didn't want to use anybody popular. I highly doubt that. He's too famous. They didn't want to pay, you know. Next thing you know, like they get an invoice. Yeah, yeah, that's what he was. That's what it was. Uh wait, were you there during the Backstreet Boys? No. You weren't there? Mm-mm. Okay. But backstreet boys. What happened?
SPEAKER_04:What was the story with that?
SPEAKER_02:Oh, so um, so apparently one of the Backstreet Boys um is homies with I believe Paradise Breaks, like a card, uh a card breaker. And they went live. Um, but apparently um some of the eBay folks have known about that they were coming and you know, based on you know, just kind of like hearing from other people, they weren't paid by eBay to to to show up, but they showed up because they're really good friends or best friends, if that's what I heard, um with Paradise Breaks. So three of the Backstreet Boys, which Annika name, showed up, and the other two didn't.
SPEAKER_06:Can you name them Glenn?
SPEAKER_04:Um AJ is one of them.
SPEAKER_06:Yes, he's my favorite, he was there.
SPEAKER_04:Okay. Um AJ Dang. Dang, you're a AJ. Is your favorite too? No. My dude's Nick. Nick. Oh, the other guy.
SPEAKER_02:Nick. Nick Carter, he was there. He was there. Yeah. He was there, right? Who was the other one that was there?
SPEAKER_06:And one of the one of the two who are cousins was there. I don't know.
SPEAKER_02:I can't I'm not gonna look anything up.
SPEAKER_06:Brian Latrell was there, Kevin is his cousin. Oh my god. And then there's Howie as well. But Howie.
SPEAKER_02:So Howie and Kevin wasn't there.
SPEAKER_06:Right.
SPEAKER_02:Yeah, yeah. So so um like 30 minutes right before they were gonna show up, like, I think they kind of seeded the rumor that the backstreet boy's coming. And so they kind of like uh the live streaming booth was the place that we're gonna be they were gonna be at. But uh the funny uh story is we're probably gonna release this footage. Anna was interviewing Kendall, and then and then the the kind of like the shouting starts. Uh you can hear it from background. Like, yeah, like they're here, they're here. And then and then um and then I think it was Kendall like, oh my gosh, passion boy's here. And then like it was just you could just hear it just ruffles, like we're like, we we gotta go. Yeah, like them like trying to get rid of their headphones and everything like that.
SPEAKER_06:We came back and finished our interview.
SPEAKER_02:They did, and apparently I guess Kendall kind of like trip or something like that, and then I could hear it on the audio, it's like, oh my gosh, my shoe! I lost my shoe, like I lost my shoe or something like that. Yeah, it was funny. That is funny.
SPEAKER_06:Well, I don't know if that part will make it into the cut, but you should definitely put them together like a reel or something. It was pretty funny.
SPEAKER_02:Um so yeah, they showed up and they uh uh broke some uh cards and apparently they gave away some um signed records.
SPEAKER_06:Yeah, they're okay. Records, yeah. Yeah.
SPEAKER_02:So um I think I was special.
SPEAKER_06:It was cool. It was really cool. I mean, obviously it wasn't the whole band, and it was really funny. I was talking to Griff about it. He's actually the one I think who told me they were coming. It was him or Chris. I was talking to him and Chris in the in the museum, and that's how I found out it was happening. I'm like, are you for real? And they're like, Yeah, yeah, we just heard that, you know, and Griff was like, uh, well, they're not really a boy band anymore. They're officially a man band. And that just like cracked me up.
SPEAKER_02:Like a man band. Yes, yeah. So the Backstreet Boys were per are per are probably still performing in Vegas, but most of like the people came in early or staying late because they're performing only on weekends. I think they're performing in the sphere, right?
SPEAKER_06:Yeah, they're in the sphere. Um for any fans, they're basically like revamping the Millennium Tour, which was in the year 2000, which I did attend as a 10-year-old child obsessed with the Backstreet Boys.
SPEAKER_02:So my question is why do you not stay any longer to to to watch the Because tickets were like$1,200.
SPEAKER_06:Oh, are you serious? I didn't know.
SPEAKER_02:Oh, I didn't know.
SPEAKER_06:I looked into it.
SPEAKER_02:Oh well, well, probably because it's too late, it's too close.
SPEAKER_06:Well, yeah. I mean I looked into it before, but you know, like way before open. But they did just announce some more dates and they're gonna be back around New Year's. So if anybody's gonna be able to do that.
SPEAKER_02:I mean, probably that's a good marketing skills there, Glenn. I'm only sure I'm only gonna be touring for two months. And then only the weekend.
SPEAKER_06:This is not, in fact, the Backstreet Boys fan club podcast, though, so we we should move on from named one. It was a big disruption for sure, but a good one, like a really fun surprise. They couldn't so they didn't sing, they didn't perform at all, but everybody was singing their songs at them because they were playing it over the speakers. And Yinka knows. I mean, I was standing on the spotlight stage, was kind of facing where they were at the eBay Live area, and me and Yinka were up there and I was singing one of the songs, and Yinka just busts in with the harmony all of a sudden. Like he knows the lyrics, he knows the harmony. I was cracking up. I'm like, are you serious right now?
SPEAKER_02:Did we get a recording on this? Like this. That would have been a selfie moment. They just like sneaker.
SPEAKER_06:Just micing myself up for the entire day with my like travel mic, just in case of things like that. And that was a moment I wish I had been recording because it was so hilarious, and you got in sing, boy, let me tell you.
SPEAKER_02:Oh, anyway, that was like a hilarious moment. Well, you guys, you know, for everybody that's is still listening, that haven't paused this podcast yet, we're still solo club podcasts, but um during the um eBay Open, we did get a chance to interview a lot of our um friends that we've met throughout the years. I mean, especially with e through eBay open, and one of them will be Inca, so you guys should check him out for later for sure.
SPEAKER_06:We've been joking lately that we're gonna rename this the Inca Fan Club Podcast because we love him. And I'm so excited that Glenn got to interview him. Oh, yeah.
SPEAKER_02:Good times, good times. And then um anything else as far as like I guess energy was uh uh it was good. Um they they did have ice cream, so it's the eBay opening.
SPEAKER_06:Sugar equals energy.
SPEAKER_02:Yeah, yeah, yeah.
SPEAKER_06:I will say I was impressed with like the catering too. I mean, they fed us like breakfast and lunch every day, and it was good, and the coffee was solid.
SPEAKER_02:It was organized. Yeah. I would say it I would say Anna, this was way more organized than the previous ones.
SPEAKER_06:Oh, really?
SPEAKER_02:Yeah, this one like they had like a traffic, you know, like they had like kind of like people that were directing traffic, like go to that table, go to this table, you know. Like it was you didn't have to wait. That that's what I was gonna say. Like, like there was no line, like it was like two or three people in front of you and you're next, you know, and it was Buffet style, so get whatever you want.
SPEAKER_06:Yeah, right, which is always great. There was really cool exclusive merch and a merch store. There was also swag that they gave us.
SPEAKER_02:It was there were printing t-shirts on site. Yeah, you could shoes with screen printing.
SPEAKER_06:Did you?
SPEAKER_02:Yeah, I got pulled to the side. I was on my way there.
SPEAKER_06:Oh my god.
SPEAKER_02:As a matter of fact, actually, um, I can blame somebody. It's it was Shoutie. It was Shoutie's fault.
SPEAKER_06:Shoutie?
SPEAKER_02:Yeah. I was uh I was taking my last photo from the seller community booth, and I was making my way there, and Shaudi's like, Ken, I've been looking for you. I was like, okay, have you seen Anna? I was like, let's go there. It's like, oh, there goes my t-shirt. That was the last thing. I didn't even think about it until until like I got home. I was like, oh, we forgot to get our dish uh t-shirt printed. Yeah, it was cool though.
SPEAKER_06:The branding, like the options, and just the branding for the conference in general was really fun. I really liked it. All the pins were really cool. So um, so I don't know about you guys, but we are gonna share some more of our interviews. We're gonna keep sharing like them in batches with you guys because there's really just they're really fun, there's really good insight, and just also to continue to give you a taste of what it was like to be there on the ground. Um but I don't know about you guys. I have had a really hard time for the last couple of months thinking beyond eBay open, like when I'm thinking about my store, because I anticipated like I'm gonna be really fired up, I'm gonna learn a lot, like what's gonna happen after that, what's my plan? I've had like a vague plan for the year, right? But I'm I haven't thought very much about it in detail. And also for the podcast because we didn't know, you know, how much we would be able to capture there, or just kind of, you know, how that would be a huge experience for the podcast this year, too. Um, but now that it's done, I'm like in a thousand miles an hour in my brain mode about both of those things. And yeah, I'm just curious like where you guys are with that, if it if it affected you at all, or if you felt like the floodgates kind of opened for you know diving deep into your business and making the rest of the year very successful, setting yourself up for next year. Like, I know that we all kind of think in cycles about that one way or the other, but specifically coming off of you may open, like, how are you guys feeling about that?
SPEAKER_04:Well, I felt like with all the updates and everything that's going on, um, I've seen some of the implementation already. So I think it just got me closer to getting into that goal of having like the b replenishments and the things I'm looking to do. I mean, I'm just kinda like when I got back, it was just kind of like back at it with um right now I'm just organizing storage unit and moving into a new one. So I think I'm trying to prepare myself for like Q4 time because we went in that like mid-August time and where sales were, you know, kind of picking up too, um, and then getting into that schedule again. So it did bring that hype that Anna's talking about. Um but I think right now it's more of like hurry up and organize, because Q4 is like right now. So move it.
SPEAKER_06:Yeah, same. That's that's been like there've been organizing tasks that have been on the back burner for me for like months, and I'm like, now is the time of doing them all like this week in every spare 30 minutes that I have working on it. Um yeah, that's a big one. I wonder if anybody else is like that because I think it's very human nature to be like, okay, I want to implement something new or try something new or infuse a lot more inventory, but I've gotta have like the stage set first. I think that's a very like human nature impulse, right?
SPEAKER_02:No, I I think it's for me, you know, kind of unique situation. Um I have my family over here from the Philippines. So um they're staying basically till the end of August. So I it it it it comes and goes because they're like very project driven. So my dad and my brothers like you give them a project, they get it done.
SPEAKER_06:They don't like to just sit and do nothing.
SPEAKER_02:So so basically when we were at eBay open, they organized our garage and now we have more room in a garage and I can pull in a car and still have probably you know, two, three van fulls of inventory to the side that I can buy. Wow. Um so kind of which is really good, really helped us.
SPEAKER_06:Like a holding zone, kinda.
SPEAKER_02:Yeah, holding like our intake area. And then um downstairs we finally um well not we, my mom and my sister, while my dad and my brother was working on a garage, they were downstairs pre-packing. So all the I think fifteen hundred units that we got recently um is pre-packed and now it just needs to be taken photos and listed. So and so now we have all the quantities of how many we have on a spreadsheet, which my sister is using barcode scanners for it. So if we scan something that we already have, it will pull it up. So we just need to add quantity and go to the listing and add, you know. Um so that's definitely gonna be I think that's a bigger project, uh, which I'm excited about, but I'm I'm expecting slow progress because she's gonna be going to school, you know, first month probably adjustment for her and for us. So we're it's I don't know, I'm in uh I'm in um all in not there, all in not there kind of mode. But but I know we have the inventory, which which is what I'm really um um kind of like um which keeps me at peace that we have inventory heading to Q4. Yeah. So I'm not I'm I'm not looking to scramble the next month too for inventory.
SPEAKER_06:It's a really nice way of saying you have a death pile.
SPEAKER_02:Oh just kidding, just kidding.
SPEAKER_06:I I mean I'm gonna excuse you from the death pile label because I also would like to excuse myself from it because again, like leading up to eBay open, of course, like any this is a conversation I've been having in my life with people a lot lately. Some of the most incredible opportunities come at like really inconvenient times. And that has been the case. Right. That's been the case for me for like most of the summer.
SPEAKER_05:Yeah.
SPEAKER_06:Um, it has been absolutely nuts. And I had like nothing on my calendar, you guys. Like eBay open was it, and somehow it's been so full, but it's been new opportunities coming along, right? And just in all a bunch of areas of life, which is really cool. But I have like totally set listing by the wayside for basically most of July and all of August so far. And it's not the end of August yet as we're recording this, but you know, I'm gonna try to do a little blitz at the end of August to clean that up because of what my plans are for my store too. Like moving forward, I don't want to have just like wishy washy piles of stuff like halfway processed, halfway listed, you know, like sitting around when I'm about to like make a big change. So I want to tidy all of that up, get everything listed, and then see where I can go from there, basically. But it's so hard um to have a pile sitting there. I really hate it, and I'm glad that I hate it because I I refuse to just like get used to it and allow it to be there all the time. But right now is one of those times where just necessarily like there is one.
SPEAKER_02:Right, right.
SPEAKER_06:It's a pile, it's a it's a certain pile.
SPEAKER_02:It's a monument.
SPEAKER_06:No, uh anyways. Glenn is like ha ha ha, piles. Let's not talk about it.
SPEAKER_04:Never, never so we're going into how are we going to uh get this thing going, Anna or Kenny, with all the content that we uh created out there.
SPEAKER_02:Oh man, so so basically my my main goal is to just edit all the interviews that we have. Um, we do have a lot of uh photos that we took. Uh so you know I I highly encourage everybody to follow us on Instagram at SellerClub Podcast, and also huge shout out to our sponsors, um eBay, for always holding it down for us. Make sure you follow him at eBay for sellers, and also our other sponsor, seller ledger. Uh make sure you follow him on Instagram as well. And you might still have time to get a hold of this incredible deal. Months of free use of Seller Ledger. All you gotta do. Exactly. Three months for free. If you're listening to my voice right now and it's not September, DM us, we'll send you the link. Or for the people that uh don't have social media, he might be in the show notes. So uh keep an eye out there. Um and yeah, I think without further ado, um let's welcome all the other people that we have interviewed at eBay Open. Peace. See ya.
SPEAKER_06:Bye.
SPEAKER_02:Yo, yo, yo, what is up, everybody? Special guest, the John Packer, and he will drop that beat. The artist, the designer, the creator of Cellar Club Podcast logo and stickers, stickers, and all the cool stuff that we have done. Um, Don, welcome to the pod.
SPEAKER_00:Thank you so much. I've uh definitely been adjacent to the pod um for a good while, you know.
SPEAKER_06:It's been happening in your basement for like two years. Yeah, this is true. Our shared basement, the e-basement. The e-basement.
SPEAKER_02:So uh I want to take a different angle on this because I want the listeners in, you know, I want to record this story on how the logo came together.
SPEAKER_00:Yeah, so I think um at some point we had bounced back and forth, like, what's the name gonna be? And you had that like epiphany moment of oh, it's just gonna be seller club. And I was like, you know, great name, it's super straight to the point. Um, and any good logo should be that, right? So I think we were on the plane, Ann and I going out to San Jose to the uh eBay campus there, and it just kind of had one of those lightning bolt moments that doesn't always happen.
SPEAKER_06:Kind of scary in a plane.
SPEAKER_00:You don't want to get struck by lightning on a plane unless you're designing a logo. Exactly.
SPEAKER_06:That's the only case where it's acceptable.
SPEAKER_00:So, you know, right there in my seat. Uh I was like, oh, I think I have it. Um any great logo, you should, you know, be able to kind of relatively draw it out easily, right? Like a Nike swoosh, like you can kind of like do that. Um, or the target logo. It's like, you know, the target. So it just kind of came to me of like it's dollars and cents. Um that's as straight and pure to the point. Right, you know, that's that's the goal to to make your living, and uh so just gonna happen right there on the plane. I sketched out, literally did it on my phone and showed Anna. I was like, I think this is it.
SPEAKER_06:Yeah, so you showed me that logo, and I was like, dang, and you were like, What? Like it's hard. No, just kidding, that didn't happen.
SPEAKER_02:No, it wasn't it was super cool.
SPEAKER_06:It was really clear right away, like, yeah, that's it.
SPEAKER_02:Yeah, and we were on our way to um San Jose for the seller week, and was this your first time going there? I think it was, yeah, because had previously been out in the world.
SPEAKER_06:Yeah, it would have been 23.
SPEAKER_02:Yeah, 2023, and and John came, and I think the first time we sat in that conference room, you showed it to me.
SPEAKER_00:Yeah, I had my laptop there, and I was like, because I had this kind of roughly sketched out plane, and then so you know, it's the boardroom, which was like surreal. Yeah, it's like I'm sitting in this epic boardroom. It is the boardroom, but yeah, yeah, like amazing, like single, you know, tree top.
SPEAKER_02:I mean, so that's that's how uh solo club logo got born um out of a boardroom uh yeah eBay um headquarters in San Jose. So kind of cool story, right?
SPEAKER_06:Yeah, super cool. Also, uh mad appreciation for our amazing stickers for Vegas. John designed us three custom stickers, it's been so fun. Like, and people have so we did this on purpose, but it's worked really well. Where we had a an exclusive sticker for each day of the conference. So people were like really impressed by the first sticker, and we're like, well, come back tomorrow because tomorrow's sticker is also really cool.
SPEAKER_00:It's a big selling point.
SPEAKER_06:It is, and it's been so fun. People have been really excited about it.
SPEAKER_00:I gotta say, it's vindicating. Um, you don't always get that as a designer because you put your work out in the wild and you never see how people interact or respond to it. And this one you see it in person, see it right there, and to see the enthusiasm uh was really cool. Uh yeah, for sure.
SPEAKER_02:And also, and also we gotta ask John because you know our spouses came here, John is here, and my wife JC is here. Um, and you know, how I envision it is me and Anna are just gonna be talking to everybody, and then John and JC is gonna be assisting us, helping, you know, like they always do. Um, but what happened was like I feel like our booth got overran with so many people, which we are so happy about. Oh yeah, but it was great. But that's when we realized, like, oh crap, we need more people to that needs to talk to other people. And you know, John and JC just kind of like you know they just stepped right in right in. So, John, well, how's that experience been for you as your first big eBay open experience to be a part of a booth right of the rip?
SPEAKER_00:Right, yeah, it's like jumping into the deep end for sure. It's been awesome. I mean, you know, my background being in music before this touring, so much of that job is not what happens on stage, but those interactions with fans and prospective fans and people prospective merch buyers, right?
SPEAKER_06:You gotta sell that merch, baby.
SPEAKER_00:Yeah, um, so in a way, it was like clicking that on in my brain. Um, I'm a pretty sociable person, but I can be introverted. But this is the kind of environment that's uh really charged, it's energetic, there's so much passion in the room, and you start to engage in these conversations, and it's just seamless, you know. And because I'm so close to Seller Club Podcast, you know, not just in this design, but being married to a co-host, uh lucky. Lucky me. Um, it just came natural, you know. So it was just like, yeah, you know, people tell me about the podcast, and it's like, well, yeah, I can do that, um, because I'm right here in it. So it's been my pleasure to be a part of it and to just uh you know help help put the the good vibes forward because it it's it's really easy when you don't have to sell something because you just you believe in it, right? And seeing the work that you three have done on the podcast, bringing community together, um, being authentic in the purpose and the pursuits. Um it's just really easy to communicate that to people and it's been great to see their response.
SPEAKER_06:Awesome. Well, thanks, John. You've like really just you've been totally indispensable this entire time. You and JC both.
SPEAKER_05:Thank you.
SPEAKER_06:We couldn't and wouldn't do it without you. So I'm really glad that you've been here um and really just have been such our biggest supporter this whole time, like almost two years.
SPEAKER_00:Two years. Yep. I'm just honestly trying to, you know, keep up with JC. She's amazing. Are we all? So if I can be half of what JC is, I'm doing something wrong.
SPEAKER_06:I've been describing her all week as everyone's right hand man because she like literally, anyways, including yours. Like she's like got you.
SPEAKER_00:Together with both of our right hands, we're unstoppable.
SPEAKER_06:Yeah, exactly.
SPEAKER_02:That is a merch. Together with both of your right hands, you got this name. You could do thumbs, right thumbs up. That's the name of the two right thumbs.
SPEAKER_00:Yeah, eBay open, you know, 2026. Yeah, two right thumbs up. That's the stoker.
SPEAKER_06:So, John, you are also an eBay seller, which we have actually talked about um behind your back on the podcast many times. But um, what's it been like for you being here at eBay Open? And like, is there anything? I mean, you've been busting your butt here at the booth with us, but is there anything you've managed to pick up kind of on the fringes that you're excited about with your store?
SPEAKER_00:Yeah, I mean, you know, very hobby seller. I've been on the platform for a very long time, you know, mostly mostly mine.
SPEAKER_06:Bragg.
SPEAKER_00:99. Oh yeah, so that's it's awesome. It's been awesome to see. Yeah, like how things have progressed, uh, it's been really cool. Um, I think just being in the environment, it it supercharges you and um makes you excited to like just take a look at stuff. And I don't know, I just feel like the new features and things they've been talking about. Um, AI obviously is like the the buzzword, but I I feel like there's some very applicable things to utilize that. Um, and you know, those pain points and and kind of my flow of listening stuff, um I think can be remediated with some of that, and so so that makes it a little easier and a little more enticing to like do the tackle my death my death pile. I definitely have a death pile, um lots of action figures and stuff like that.
SPEAKER_06:Well, we have met several listeners on the ground here who have listened to like every episode, and so at least they will know what we've been through together moving and moving again over the last couple years, because I've talked about that a lot. I mean, it's been a really important context for my business this this last couple years, but even more so for you because you're just Like very part-time with it, so you know, give yourself some grace on the death pile. Let me give you crap about it, but give yourself some grace about it.
SPEAKER_00:I mean, ultimately, like, you know, you'll get there. I I would rather put put time and helping support your store um and growing that. And my thing is like it's it's fun for me. Um, but I will say being in this environment, having access to the amazing minds of of these incredible sellers, uh, but also this the eBay team in general, it really does, you know, in the back of my mind, it's like what what would this look like for me going all in, whether that's for my own for my own stuff or talk about this off mic too.
SPEAKER_06:I'm very interested in this thought process.
SPEAKER_02:Yeah, I think um I think that would be a good episode. The all-in mindset that how it penetrated John's view of future, of the future.
SPEAKER_00:Yeah, I mean it's it's it's a thing that's like hooked around uh in in my head because ultimately, like yeah, eBay does give you that freedom. It's your business to to run. You you're the boss, you you have the clock, right? And that's so.
SPEAKER_06:Maybe we need to ask eBay for the next feature for sellers to be like health insurance.
SPEAKER_05:I would love the health insurance.
SPEAKER_06:I feel like that's the biggest barrier to going full-time, both double full-time. Yeah, is like not having health insurance through work, you know. Like, okay. I mean, we to be honest, anybody who's listening who's like screaming at us right now, like we have not deeply looked into what it would be like to just get our own health insurance. We don't know what that landscape is like right now.
SPEAKER_02:We don't have it because we haven't asked it.
SPEAKER_06:Yeah, that's right. I'm just saying, like, think outside the box here. What's it?
SPEAKER_00:Yeah, I mean, that's the heart, I feel like, of all the great eBay sellers, right? And just retailers in general. They thought outside the box and then they pursued that path, and uh, and here they are.
SPEAKER_03:Yeah.
SPEAKER_00:Alrighty. Thank you, John. Thank you.
SPEAKER_03:My name is Jennifer Deal, and it's time to drop the beat.
SPEAKER_06:All right, everybody. Well, here we are live at the Seller Club Podcast booth at eBay Open 2025. It is like winding down, and I finally get to talk to someone amazing who I ran into earlier in the conference, former eBay employee and podcaster Jen Deal, who's attending eBay Open as a regular old seller, just like me. Totally. So that's awesome. It's so good to see you. What are you doing here, Jen?
SPEAKER_03:Great to see you doing here, Jen. I am here as a seller. Yes. I've actually been selling on eBay since 2009.
SPEAKER_06:Wow. Yeah. That's awesome. Thank you. That's really awesome. Yeah, no, you're a totally legit seller. No questions asked. Um, but yeah, what's it like for you here? What are you doing?
SPEAKER_03:Oh, I'm going to the sessions. I'm talking to sellers, I'm talking to the the booth guys, you know, ARPs. And I did seller clinic. It was awesome. Oh, nice. Did you like that? Yes. I've been hearing really good things from people about that. I highly recommend it because even if you're an experienced seller, I mean I worked at eBay. Yeah. But it's so good to talk to customer service because they talk to all kinds of sellers, all kinds of businesses, and they have insights that maybe you don't think of. So highly recommend.
SPEAKER_06:Well, I guess this will air after the show, but yeah, but I'm hoping this will be a regular feature of eBay opens in the future. Absolutely. You know, we always take advantage of it. Yeah.
SPEAKER_03:So if you haven't been to an eBay open before, um, and you come to a future one, yeah. First of all, come and then schedule your appointment. Yeah.
SPEAKER_06:It's awesome for sure. Well, I think that's great advice. Right out the gate. I heard a rumor though, Jen, that you used to have a segment on another podcast that many of us know and love, the eBay for Business podcast. Yes, I did. I love the eBay for Business Podcast.
SPEAKER_03:Not just because I was on it. I loved it too, and I was only on it like once.
SPEAKER_06:I listened to it a lot.
SPEAKER_03:Yeah, no, I I used I used to listen to it. Um, I did. I had a segment, and the one that actually at this show uh was told to me by another seller that they loved was my segment on inventory insights.
SPEAKER_06:Oh, yeah.
SPEAKER_03:Yeah, I used to talk about what was coming, the hot trends, what to prepare for for the coming months, like how to list against that. And did you have a crystal ball at the time? No. I I am a fan of the magic eight ball. Um that just decided everything you were gonna share that day. I'm gonna talk about charcuterie boards, yes or no. Yes or no?
SPEAKER_06:Sounds like that's not a trend right now. No, I'm just kidding. No, but um, I I know a little bit about you. I've gotten to know you over the conference, which has been super cool. Thanks. But I know you're a data, a data girly. Yes, right? Like me, um, but better and more informed. So I have a question for you. You are, you know, well-versed in this area, well-versed in podcasting. If you if we just did that segment right now, not that we have to, but if you had, you know, a segment like that again today, like what would you want to tell sellers? Oh my god, I love it.
SPEAKER_03:I'm on the spot. Yeah, I know you can do it. Off the cuff. Okay, well, I'll tell you what's been keeping me up um already. That's good. That's a good way to start. I love it. Here's what's keeping me up on nine. Here's what I'm talking to sellers about. It is end of August. Um, summer's winding down, kids are going back to school. This is about the time when people think about oh my god, how am I gonna get the house ready for all the things coming? Right?
SPEAKER_06:The barrage of holidays and just all that.
SPEAKER_03:There's actually uh there's actually a home improvement peak in September. Oh wow, that's interesting. Yeah, all the time. Um it's lesser talked about minor holiday, because it's not really holiday, but it happens. Yeah. Um, and it makes sense because again, after summer, before it's like a changing of the season. Right, right. You have a little more time on your hands uh because you've got activities back on a schedule, stuff like that. Definitely. Um, but the the the critical thing here is that you really actually do have to think about the holiday season. Yeah. Q4. When we talk about that, we think about the winter holidays, Christmas specifically. Especially.
SPEAKER_06:Yeah.
SPEAKER_03:It's a big season in retail, right? Like, oh yeah. Get all your stuff listed. But it's so true. And so what I'm thinking about and talking to everyone about is get your listings up by the end of September at the latest. Wow. End of September? End of September at the latest.
SPEAKER_06:Okay, so if there wasn't already a fire lit underneath you from eBay open, uh now there's an extra little flame because that's really soon. It is really, yeah, exactly. That's why it's keeping me up right now because I'm spending a whole week at the show. Right, right. As a seller, you're like, I know I should be listing. Right. But that's great. So why end of September?
SPEAKER_03:Well, there's a fun fact here. Uh, that is not just a fun fact, it's actually validated by Retail Brew. 31%. Oh, interesting. Yes, this is a fact, this is actual facts. Retail Brew, uh, National Uh Retail Federation will probably come out and back it up. But 31% of US consumers are already shopping for their holiday season by October. Wow or even a little earlier. Yeah. But 31% in October. Um, another 29% start before Thanksgiving. And so what that means is like half of your active buying buying audience or more than half is already locking down those gifts before Thanksgiving.
SPEAKER_06:You know what? I am totally one of those people. I love to shop year-round for gifts so that it's not like so much money all at once because I love giving gifts and I don't want to skimp on it. Exactly. So I try to spread it out. You spread it out.
SPEAKER_03:And that's the thing, like with the macro environment the way it is right now, you know, even people that aren't really good at holding a budget understand that they want certain things and they have to pay for them over time. You can't really drop like everything on Black Friday weekend, right? Like one paycheck can't go to that. Um, and the other thing is you want to avoid those hot items that might be sold out by Black Friday, right? True. Yeah, you know, got all kinds of things that you need to plan for.
SPEAKER_06:For sure. I mean, we've seen that happen in years past too, where it's like, oh, this hot item of the season, like you can't find it anywhere by the time you get around to it, unless you're like really early to the game. Yeah. So, as I mean, for sellers, like, I mean, this is a really timely tip for us, honestly, because we don't have that much more time until the end of September. Right or beginning of September.
SPEAKER_03:End of September, the latest. Okay, great. Like if this beginning, great. So ASAP, ASAP, just ASAP. Even if you're just getting your drafts going, right? Like get them ready, get prepared. Yeah. Think about here's the okay. I'm you know what? I'm gonna add another tip. Okay. Think about your pricing strategy for the season. Yes. Right? Because if you're all if you are going to put them up for the season now, you don't have to put them on sale right away. Yeah. You know, those early shoppers might be okay, yeah, paying regular price or whatever. And so have your pricing season. And the way I look at it is work back. You could do this any time of the year, but know what your Black Friday price is gonna be. Yeah. And everyone's like, why? I'm like, because it's it's not just Black Friday price, but it's like, what is your lowest price of the year? I think it was Macy's that used to talk about that. Like, the lowest price of the year, right? Or something like that. Right, right, right, right. So know your lowest price of the year and then work up and then know your everyday low price. And in between those should be a 15% off and a 20% off. Wow. And if that pricing's like one dollar off, always lean into the 20% off because 20% is that sweet spot where people really feel like it's a sale. Totally.
SPEAKER_06:Because 10% is like yes, I've seen that running sales myself. Like the difference in volume is striking from like 15 or 10% to like 20 or 25%.
SPEAKER_03:Yes, and you hit the you hit it on the nose because it's about the volume. Like if you have, if you happen to have multiple SKUs of something, then using that pricing strategy will also give you an idea of like I need to move more this week. Right. Maybe I should think about a sale. Maybe I put it at 20% off. Or I just want to get a few items going, get some exposure, get some good juices into the algorithm. Um 15% algorithm juices.
SPEAKER_06:I feel like we haven't talked about the algorithm as much as I expected on this podcast, like at Open. But yeah, it's it's a real it's a real thing. You gotta pay attention to it, right?
SPEAKER_03:You do. I I have my um my algorithm theories. We can we can build a segment around that. That's awesome.
SPEAKER_06:So so right now, I feel like anybody listening to this should be taking away at least two things. Well, A, your two great tips that you just gave. So three things. Your great tips. Also, um that they really should make a point to run into you the next time their eBay opens because we just like this kind of thing happens in conversation and it's like brilliant. Thank you so much for sharing all of that. Thank you. Yeah, um, and also that it's really obvious why you had a podcast segment. Like, oh my gosh, I just told you, no, we don't have to do a segment right now, and you're like, but we can though. It's awesome. So thank you so much for that. Yeah, you're welcome. I think that's really helpful. There's so much at eBay Open that as sellers like we've been partaking of, and um you know, it's kind of like drinking from a fire hose. Like there's many, many things, but this is such a great actionable thing for people to like go ahead and implement, you know, right now while there's still time, like you're saying. And I think everybody who does this will see a big difference in their Q4. Yeah. I mean, honestly, I'm taking that one home with me personally because I have a little bit of a pile of stuff. Getting ready for eBay open and doing some other stuff like in life over the summer. I've somewhat developed a little bit of a pile, and I'm like, okay, yeah, no question getting that stuff listed or at least drafted, like you said, has got to rise to the top of the priorities. Right, absolutely. So I love it.
SPEAKER_03:Thank you so much for coming on the podcast. This is great. Like putting headphones on again and being in front of a mic. Girl, yeah.
SPEAKER_06:It's been a minute. Yeah. I love it. Well, and I know Ken has known you for a long time. So we'll have to have you on the podcast proper at some point. That'd be great. Awesome. Well, Jen, enjoy your last few hours of eBay Open25. Likewise. Thanks so much, Anna. Absolutely, it's been a pleasure.
SPEAKER_01:Uh, my name is Andrew Raben, and uh, let's drop that beat.
SPEAKER_06:Andrew Raben, returning guest of honor to the Seller Club Podcast. Thank you. Like Las Vegas. How is your Las Vegas experience going?
SPEAKER_01:It's going great. I get to see you all. I get to meet the third member of the Sellers Club Podcast. I could not be more excited.
SPEAKER_06:Yes.
SPEAKER_01:Uh it's a long time coming, and thank you so much for having me back.
SPEAKER_06:Oh my gosh, we were so happy to have you back. You were a must-have, like as soon as we were gonna be at eBay open. So very excited you're here with us. And yeah, Glenn is here too. Say hey, Glenn.
SPEAKER_04:Hello, everybody.
SPEAKER_06:So Andrew. Yes, Glenn and Andrew just got to meet each other, which is just so precious.
SPEAKER_01:I loved it. And he's already rocking the great Lakers Mamba jersey. I mean, it's like uh I knew exactly who you wore by the back. You're the only one who's gonna be wearing a cup of jersey here. I love it.
SPEAKER_06:Awesome, awesome. That is awesome.
SPEAKER_01:Oh man. How's your uh eBay live or eBay open experience going right now?
SPEAKER_04:Uh you know what? I was kind of comparing it to the last time me and Ken were here. So 2018, 2019-ish.
SPEAKER_06:One of those.
SPEAKER_04:Yeah, one of those two. Um, total different. Like, I think today everybody's like really into the workshops. And then when we went in 2018, everyone was kind of like chilling in a way.
SPEAKER_06:Just not partaking.
SPEAKER_04:I think people are really wanting to learn and really get experience and learn from other people, which is really a good part why you're here. Yeah, 100%. But last time I think everyone just wanted to chill, hang out, meet other sellers, and then just kind of go from there. Yeah, but today definitely people are like soaking in the info.
SPEAKER_05:Yeah.
SPEAKER_01:I mean, it's great. There's so much information coming out, so much, so many new features that are being announced this week. It's exciting. We have amazing um panelists, maybe such as 10, talking about a little seller capital. I got to sit on on his first session. He crushed it.
SPEAKER_06:But not limited to Ken.
SPEAKER_01:Exactly, exactly. Um super cool. Have you sat in any sessions so far when you've been here?
SPEAKER_04:Um, no, we've been kind of in and out trying to manning the booth, the booth.
SPEAKER_01:The amazing booth for the record. It's beautiful, it's gorgeous. The branding, you have free pins, stickers. It's fantastic. Yeah, I mean, key to everyone's heart, snacks.
SPEAKER_06:I've already refilled the snacks once today.
SPEAKER_01:You're you're very smart. I think you're the only booth with snacks.
SPEAKER_06:So we do what we can. Exactly. We know what we like. We talk about snacks way too much on the podcast. I think like they matter deeply to us each. So it's just part of our identity, really, at this point.
SPEAKER_01:Exactly. 100%. So we're at episode 90 previously. We're about to be at 100. What are the next hundred episodes of the Stellar Club podcast look like? What is next for the pod? What are you thinking? What are your aspirations? Where are you gonna grow? Tell me, tell me what the listeners should be looking forward to.
SPEAKER_06:I think the table just got turned on us, Gladys.
SPEAKER_01:I know, 100%.
SPEAKER_04:We weren't prepared for this at all.
SPEAKER_06:That's a great question though.
SPEAKER_04:I like the hustler hacks videos in the the I guess the podcast was top five, top whatever.
SPEAKER_05:Yeah.
SPEAKER_04:And we've had some good, some good listens on those. Yeah, we're the numbers have been good, but I think it's also good because you know, Anna and Ken don't know what's going on until we actually go live. In general, and that's what's going on. And then we get to get their full, you know, feedback.
SPEAKER_06:Unfiltered responses. Yeah, it's true. I mean, I think definitely towards the beginning of the podcast, we were we aired more on the side of being structured. And that was great. And for some topics, it is necessary, I think, to keep us on track. But like, yeah, Glenn's like the old season, not old, I'm sorry I didn't say that, is the seasoned, experienced pro YouTuber who just made so much content that was more like those kind of like top five, let's get your response like type of things. Um, and I love that. I think that adds like so much, and it's it's very authentic, you know, uh to just like get get takes like off the rip like that. And it's always still just like those kind of talking shop topics that we all need to talk about with each other anyway, as we're just trying to navigate changes on the platform or whatever. So I think it's it's really helpful. I like that style of content too, even though I complain about it every time you do one on the podcast. I'm always like, really? I don't get to know what it's about. It's so authentic, though. Yeah, it is. My my annoyance is very authentic. Um, no, it's great. But yeah, I do think we are gonna, you know, be looking at what's worked really well, what's resonated well with people, um, and doing more of that. Also, this is the first time at eBay Open right now we are uh interviewing other sellers. You know, we've interviewed other or eBay employees such as yourself on the podcast, which has been awesome. We've never really opened up to other sellers before. So I'm curious to see if we're gonna go forward with that more in the next hundred. Like that's kind of our experiment right now. Um, it's been really cool so far. Just obviously, this is an amazing environment for that, and meeting new people and hearing their stories. Um, but yeah, I don't know. I think a hundred more is gonna fly by though. The first hundred have I know I'm excited for the next 100.
SPEAKER_01:I think one of the great things about the eBay seller community, though, especially at eBay Open right now, you get to learn from all these different sellers. Yeah, bring them on the pot potentially, learn their stories. Everyone has their own unique story, but what's bringing everyone together is eBay or reselling online. Um and hearing those stories and hearing those journeys, you can take little bits and pieces from everyone, kind of craft your own reseller journey, which is one of the reasons why I love being a part of eBay. One of the main reasons why I love being a reseller at heart myself.
SPEAKER_05:Yeah.
SPEAKER_01:And so being in a room with you know four or five thousand people that all have the same uh aspirations or similar aspirations or uh are all looking to find that next good find to sell on eBay. Yeah, uh brings all of us together and it's really exciting.
SPEAKER_06:It is really exciting. Uh I know, like you mentioned earlier, you know, there's all these exciting announcements and updates and all that. Do you have any secret knowledge you can share with us?
SPEAKER_01:I honestly have no secret knowledge, but I know that earlier today on a lot of the panels, there was some great knowledge that was dropped.
SPEAKER_06:Um David Newman spoke about because we didn't get to see all of that ourselves.
SPEAKER_01:Yeah, so there's some really good, uh, exciting stuff I think coming out of risk and trust. Uh, unpaid items, I'm sure, is uh a pain point for a lot of a lot of buyers and sellers or sellers.
SPEAKER_06:It's been a big one for a long time.
SPEAKER_01:Um returns, I think there are some new exciting things that uh were announced with returns, which I love as an eBay employee, and then also an eBay seller myself. Obviously, I'm all sneakers all the time, as everyone knows. Obviously. Uh and I love that category as my uh my heart and joy. The reason why I get up every morning. From the sneaker standpoint, we do have sneaker storage, which is a new feature that we launched. I think I might have teased it the last time I was on the pod.
SPEAKER_06:Yes, but tell us all about it because it is really interesting.
SPEAKER_01:Sorry, yeah, so we're live. We're live in uh New Jersey and we're live in Las Vegas. So a seller can send in any sneakers that they want to put in within authenticity guarantee, have them stored by eBay, and then when an order comes through, we'll pick it, we'll ship it, and it'll go directly to the buyer, and you don't have to do anything. So from a seller's or from a sneaker's point of view, we're really excited about that. And then, of course, as we all know, eBay Live is in front of everyone. Um, from a sneakers uh standpoint, we're excited about it. Our sellers have been having amazing success on it. Last week we were in Brooklyn for sneaker con. We had Vandy the Pink, who is um an amazing collaborator, go live on eBay Live, ATM Kicks, uh, we had Ben Kicks, who's also one of our closer partners. Um, and he brought on some great influencers, Nikki Diamonds from Diamond Supply, uh by Ralph, who's an amazing Chrome hard seller. And so there's so many cool experiences that we can do on eBay Live uh right in the palm of your hand. And so we're excited about that.
SPEAKER_06:That is really cool. I know you guys are like pulling out all the stops. My question for you I don't really know if this is your wheelhouse, but how do we get Glenn on eBay Live? We've been oh yeah, we've we've been hassling him about it for like months.
SPEAKER_01:I I think uh I think the the you know the wheels are in motion. Yeah, good. Hopefully, I think you got the right person to reach out to you. Uh-huh. Did you?
SPEAKER_06:Oh, late to the game.
SPEAKER_04:Yeah, so they're gonna let me know next uh day or two. Might even happen even sooner. I know they were like, are you ready to go even like next week?
SPEAKER_06:And I was like, oh man, this was I am ready for next week, yesterday. How do you like that?
SPEAKER_01:The real question is, is this podcast gonna come out before you have your first eBay live or after? That's true.
SPEAKER_06:That has to come out before Ken, we'll get him on this. Ken, the producer. Yeah, yeah.
SPEAKER_01:Ken used to crush eBay Live, and I want him to come back on the on the platform. Yeah. He's a great host, as we all know, obviously listening to this uh this podcast, uh, but he's just he's so energetic in front of the camera. Oh yeah, yeah.
SPEAKER_04:I mean, I told Ken too, just that like, you know, when he was first doing it, it's just eBay live was just so new. Yeah, and now, you know, they're just fixing little things here and there. Like, you know, when everything first comes out, it's not gonna be perfect. But I think getting Ken back on there would be interesting to see. I know his numbers would improve, his sales would improve, getting them back on the camera, so we'll convince him. Yeah, I mean, honestly, I wouldn't have to be. We're working on him.
SPEAKER_01:I would love to have the whole seller club podcast on eBay Live. Yeah, just saying, throwing that out there. Maybe a goal for all of us. Again, by episode 150, maybe? Yeah by episode 125, could we get the whole seller club podcast on eBay Live?
SPEAKER_06:I mean, yeah, what if we actually did lives?
SPEAKER_01:Like you could do a podcast on eBay Live. Exactly. That's what I'm saying.
SPEAKER_06:We have merch.
SPEAKER_01:Yeah, or you could sell one thing from each of your own stores, the top five from your own store. Put it on eBay Live. I like that.
SPEAKER_06:There's a top five list for you.
SPEAKER_01:Yeah, I think we should do that. That'd be a nice little collab. Try that out.
SPEAKER_06:That would be fun.
SPEAKER_01:Now, as I continue to turn the tables a little bit, I want to hear one or two exciting to this. Oh, I've got so many questions that we're gonna go. Give me one or two good sales that you've had in the last couple weeks. A good find, something that you're excited about.
SPEAKER_06:I'm gonna look, I'm gonna cheat and look in my app because time is liquid.
SPEAKER_04:Not necessarily necessarily like single find, but with NFL starting up, like jerseys are really starting to pick up on the NFL side of things. And I've been waiting this whole offseason, you know. Finally we're here in preseason, and then uh it'll start next month. So I've seen those definitely move, you know, a lot faster. So I'm that's for sure I'm happy about that. Okay.
SPEAKER_06:So one of the things I've been doing a little differently, I mean, over the last year or so in my store, I've been trying to do to be way pickier about like my vintage and thrifted side of things and just really focus on like higher ASP um and not just as much bread and butter stuff. So that has been like paying off really well for me. And and that's just really encouraging because it's like, okay, good, like my strategy's working. But just for example, during eBay open right now, my store is on time away, but it's the flavor of time away where you can still sell things and it just kind of delays the handling time for you dynamically. It's like really great. I love that feature. But I sold this this um still coin bank, okay. It's from like the 1950s, and it looks like a flying saucer kind of for like a planet like Saturn with rings. Um, and it actually has like the solar system all over it. It's super cool. Sold it for like 112 bucks. I got it at an auction, and it's just one of these cool little like atomic-looking kind of trinkets from the 50s. It was a promotional item from from banks, like um, but it's a little like coin bank.
SPEAKER_01:Amazing. I know it's not good for uh the podcast viewers, which are no right now, but do you mind showing me that that that sale?
SPEAKER_06:I'll show you. I was just looking, like, what has sold since I've been here?
SPEAKER_01:But yeah, this is bad podcasting right now. It's fine, it's fine.
SPEAKER_06:It's fine. Just have to ooh and ah like loudly.
SPEAKER_01:Okay, so what I'm looking at right now is a uh a sphere. It looks like Saturn potentially, solar system, right? With uh little dots on it. Those are moons, I'm gonna suggest.
SPEAKER_06:Those are the planets.
SPEAKER_01:So it's uh silver on uh on the top and the bottom, shiny, and then a big uh uh uh sphere in a sense that has red, yellow, and blue little moons around it. I think it's fantastic. Do you know which bank it came from?
SPEAKER_06:Um, yes, actually, I can tell you. There's a little stamp on it. Let's see. It's called the oh get this. It's called the Plan It Bank. Wow, that's a good idea. Isn't that adorable?
SPEAKER_05:Look at that.
SPEAKER_06:I know. So that's like the name of the model, but it does have a sticker on the top somewhere that says, oh yeah. It was a first national bank from Alton, Illinois.
SPEAKER_01:Wow.
SPEAKER_06:Yeah.
SPEAKER_01:And that's close by to you, of course. So that's great. I'm a fan, obviously, of the podcast, but also a fan of um your own Instagram content. As you know, I uh I like all the posts, I comment. Um it's great to see your eBay seller journey um and all the cool and rare finds that you have.
SPEAKER_06:Yeah, those are really fun to share. I mean, there's a lot of you know more garden variety stuff too, but I really like to share that that type of stuff because I learned a lot by you know seeing what other people found. Not necessarily like even a specific like bolo, but just like, oh wow, like if I see something that has this same kind of aesthetic and it's actually old, like I should probably pay attention to that. It might be a different type of item, uh, and it might be like, you know, something that doesn't have a lot of comps, but you know, what where where are those kind of little hidden pockets of value throughout the different eras of design? And um, it's always really interesting to just learn more about that. So I like to share it because I know other people are doing the same thing like I did, where I was getting my education that way.
SPEAKER_01:Yeah, definitely. So we talked a little bit about it earlier, you know, trends, football season is starting. Do you have any trends that you could, you know, maybe tell the listeners that you're focusing on? Obviously, no trade secrets, but anything that you are excited about that you you know think might have some steam that's a little bit of a niche.
SPEAKER_04:Can you go into that at all? Well, right now during the fall, and then getting into like holiday time, we're just like full on like Halloween costumes people dominate. You know, and then getting into like hoodie season, yeah, you know, like and then you're just full on into like you know, Christmas time or Thanksgiving and holidays. So the fall into winter just brings out you know, because it's gift giving time, so you gotta just prepare. So I'm trying to prepare as much as I can right now for Q4. Okay. And really get all those, you know, listings up and get the inventory beefed up. So definitely. What about you? Any trends?
SPEAKER_06:I feel like I'm really bad at this part of like assessing things because my inventory's always been really miscellaneous, so I feel like it's always been hard for me to like really assess or or or you know see those trends emerge across so many categories. But I'm with Glenn on the Halloween costumes. Like that's kind of an interesting one.
SPEAKER_01:That's a genius one for the record. I've never heard of that, but like it makes so much sense.
SPEAKER_06:Well, and even like I don't, I'm not officially recommending this, but but I've even heard of people like other vintage clothing sellers and stuff. Like, I'm gonna re-keyword my titles if it's a vintage. Normally this is just a vintage dress, but in October it looks like a witch costume. Okay, so you know, like let's rebrand that a little bit, like for people to be searching for it. Um, so yeah, I think I think that's really true. Also, weirdly, I've sold tons of outerwear like all throughout the summer, like more than I expected, but also normally in the winter is when more of that stuff sells. And I love outerwear because it's like a higher ASP kind of kind of thing. So I've definitely tried to stock up on that as well. But yeah, I'm like, I'm feeling the urgency of getting ready for Q4 also. Like, I need to hit the ground running when I get home from eBay open.
SPEAKER_01:Yeah, definitely. So, I mean, this is a topic that or a question that everyone has kind of been asking. What I've been noticing in some of these panels is how many listings are you doing per day, or how many do you target to do per day? Do you have a goal that you're setting for yourself every day? Are you trying to list every day? Do you put things in drafts? Like, give me the rundown a little bit if you don't mind.
SPEAKER_06:How does it work? You want to go first? So captain consistency.
SPEAKER_04:I should be listing like 15 a day minimum. Should be.
SPEAKER_06:So, yes, you have a rule for yourself.
SPEAKER_04:Yes, however, keeping yourself accountable. No, because of the other between like, you know, YouTube and the other stuff that I'm doing, trying to figure out how to balance the time, having a family, and I'm like, okay, well, where can I do that?
SPEAKER_06:And a lot of live selling.
SPEAKER_04:The live selling. So I'm trying to figure out how that would work. And you know what? The live selling, what I love about it the most is like I can keep the inventory moving, but then there's times where I'm like, okay, gotta pull these items from the inventory. Do I list these items or not? Or is this better for live selling? And that's really what I want to look at getting into like eBay Live. And then some stuff may not even have to be listed in that case if it's gonna be do better in live. But I have been listing every day small amounts here and there, three, five, seven. I should be at 15. But I do think listing every day will get you to those goals.
SPEAKER_06:Yeah, and I wasn't saying uh captain consistency ironically or like sarcastically, like you really are super consistent, but I love how you explain that because, and we talk about this all the time on the show, like you like you aren't sacrificing your consistency completely, even though you've dialed down, like you're not quite hitting 15, but it's like you're continuing to do something every day and kind of maintaining that baseline so that you know you can figure out like what's worth your time. Like right now, you're kind of you're trying to experiment and figure out and collect the data from those choices, right? So I think it's really cool. I'm not even as disciplined as Glenn and at all, so so I am not even keeping to my three or five a day, but I've always been more of like a binger, so I'll list like 150 things, you know, over two or three days at the beginning of the month and then not list the rest of the month, which is probably terrible. But also, so far, the benefit of the Consistency that I could be having. Um, like I've tried it before, like like putting things in drafts and like launching them. And I always am just like, but if I had it listed today, it might sell tomorrow. So like why am I doing that? But I know there could be other like other factors there, right? Like kind of on the back end. But so far, the benefit of that level of consistency, even kind of um contrived consistency with listed with drafting stuff or scheduling listings or whatever, doesn't outweigh like the cost of you know not getting to be flexible as flexible, like within that month or whatever. So when I when I set listing goals, and I usually do every month, but I don't care if it's how many today, how many tomorrow. It's like I want to get more listed than what sold this month, and I have an idea of what that's gonna be. Yeah, so that's what I try to hit. And if I do it all in two big batches, you know, spring throughout the month, or if I do it a little at a time, like throughout the month, it doesn't matter to me. Maybe it should matter to me. You can tell me it should matter to me.
SPEAKER_01:I actually don't know if I have the exact sauce on that.
SPEAKER_06:Okay, me neither.
SPEAKER_01:Personally, as a as an eBay seller myself, I like to list 10 to 20 items per day, always consistently listing. Yeah. Um, obviously being here, I can't do that. Same. But I did put about a hundred in drafts. And so uh while I've been in the road this past week, I plan on listing all of those drafts by the time I get home.
SPEAKER_06:Nice.
SPEAKER_01:Um, and so yeah, I'm excited about it.
SPEAKER_06:Do you go on the road a lot for your role at eBay?
SPEAKER_01:Um, I've got this year not so much. We just came off SneakerCon in New York last week, which was great and exciting, and then straight into eBay open. Yeah. Um some ad hoc trips here and there, but anywhere that eBay wants to send me uh to spread the good word of eBay, I will go. Uh get to connect with sellers of yourself. Um one of the reasons why I'm here. And uh it's one of the reasons that you know, one of the things that brings me so much joy.
SPEAKER_06:Yeah, that's awesome. It really shows like just just having one conversation with you, it really shows that you care that much and that it lights you up, you know. The work lights you up. It's awesome.
SPEAKER_01:I appreciate it. I love it. Happy to be here.
SPEAKER_04:Oh, I guess one other random question. Any feedback you've gotten from sellers that they want to see from eBay.
SPEAKER_06:Yeah, what are you hearing?
SPEAKER_04:Or anything that you uh heard or seen today or yesterday.
SPEAKER_01:Yeah, I mean, there's so much feedback, and uh one of the great things about open is all those QR codes that I can scan and give the feedback, and I'm sure some AI technology will compile it and spit something out. Um, but overall, very positive. I mean, people want to see new features launching faster, which I totally get. Yeah. Um, people want to see all of the you know previous pain points um that we've been working on for a while fixed, and I and I think um there'll probably be some more announcements uh today, tomorrow, etc., that will uh will help. But it's so cool to be around so many eBay sellers, yeah, so many companies that are uh adjacent to us that help us uh help our sellers. So it's it's really really great to be here, a lot of fun.
SPEAKER_06:It strikes me too that when sellers are willing to give feedback, even if even if on face value it sounds kind of like a demand, like come on eBay, like you really need to do this or that. It's like there is obviously some confidence that they have that eBay wants to and can and will execute it, you know. So I think it's really neat to hear that. Like, even though, and there's a lot of positive feedback too, but you know, sometimes even hearing the most negative things, it's like, but they expect eBay to do something about it, you know, and it's like helpful. There's there's some inherent confidence there that I really like to hear. That's kind of at the heart of a lot of those gripes that people have, but it's also just a great environment that we're in now because everybody here at eBay is like squeezing us like sponges for feedback because they really do want to do what we need them to do the most. And that's something that comes across really clearly when you're in a setting like this. That I think sometimes if you're just like out there selling on your store and having a few interactions with like customer service every once in a while, like you don't necessarily know that that's the attitude that eBay has about it, you know.
SPEAKER_01:Yeah, I mean, I think one of the consistent themes throughout this whole week has been feedback.
SPEAKER_06:Yeah.
SPEAKER_01:Every leader that's gotten on stage has asked for feedback. And um yeah, at least in my time in eBay, I think all a lot of the features that have been built, majority of them are feedback from sellers. What do the sellers want? What do the buyers want? Totally. So um I think it's great to work for a company that listens to their customers and helps their customers unlock uh the features that they're really looking for.
SPEAKER_06:Awesome. Yeah, I was talking to Kendall at breakfast this morning and she was saying that it's so cool to hear eBay go, you asked for this, and we did it. You know, and she's like, I remember personally asking for some of these things a year ago, and now they've happened. Like that is very rewarding. So payoff is real.
SPEAKER_04:I think from the YouTube side, it seems like people are trying to figure out a way to list faster, whether that's AI or something. You know, I think people want to see eBay do something to where like take a photo of something, and now everything's being generated from item specifics to you know description and all of that. Could that happen at some point? Maybe. But I think that it's like with AI and other tools, it's like slowly getting there. Yeah. And I know there's like different companies or different people trying to come out with tools, they're not necessarily perfect yet, but I would love to just get like an official eBay side of things that we're like, hey, this is how we're gonna make listings happen quick. Yeah, this is what we have to offer. Have you used any of the uh AI tools that we have so far? Um we have, and then I've also seen some of the demos from the other people that have made other content. So um, I don't know. It's just like it's there, but it's still improving.
SPEAKER_06:Well, and I feel like it's gonna take a while for people to like really trust in it that it's gonna be accurate enough to just really fully rely on, right?
SPEAKER_04:Yeah.
SPEAKER_06:Because that's I mean, that's the trajectory with a lot of the other AI tools we've seen. It's it's like, okay, it comes out and it works, but it's not necessarily always accurate, or it needs some like fine-tuning. And of course, that has to happen through a bunch of iterations, you know, and a bunch of user data. So it's just part of the process, right?
SPEAKER_01:Yeah, definitely. I mean, I personally am a fan of the uh image uh background removal. Yeah, I use that a lot. I like the studio setting. Yeah, it makes it look really professional. I also like the I also like the landscape, but oh we just talked about this. Uh I also like the background, uh the um uh the different textures that you can put on. Uh I've been testing that a little bit myself. I think it's very cool. And then the description, I think it's fantastic. Um pretty wild. Yesterday I met a seller who implemented shortcuts into his descriptions, eBay one, eBay two, eBay three, um, for used sneakers or used apparel or new sneakers with uh you know any any info that he wants the sellers to know at scale. And so he hits AI description and then eBay one or eBay two, and it pops up some of the shortcuts within his description. Wow. So I learned something new yesterday that I'm gonna start implementing in my store. That's super. So I thought it was fantastic.
SPEAKER_06:Look at you, you're just here learning left, right, and center. That's fantastic.
SPEAKER_01:I love it.
SPEAKER_06:I love it too. That's awesome.
SPEAKER_01:So give me a few more things. I know we've gone for a little while, but give me one or two exciting things that you're looking forward to getting out of eBay open this year.
SPEAKER_06:Yeah.
SPEAKER_04:Well, number one was the eBay Live thing, which I talked to Ken even before we left. Like that was one of my main goals was to talk to people from eBay Live and get that kind of feedback and what I could do there. So uh that was one of our first things that Ken made sure happened. So he's you know, he's he's the mouth of the podcast, you know. He knows how to talk, he he has he knows everybody.
SPEAKER_06:Oh, it's true. And so he does know everybody.
SPEAKER_04:So he already let that goal, that goal already went through and exceeded. So I love to hear that. What about you?
SPEAKER_06:Um, well, one thing, it like having the booth has been so fun, and I honestly have not wanted to like leave it to go and go into sessions very much. And we need to stay, you know, we have to man the booth anyway, but like it's been just hopping the whole time, which has been so cool. So I I'm looking forward to going back and like watching recordings of a lot of it afterwards so I can really like unpack and learn like some of these nuanced things that I know there's gonna be like like specific technical things that I'm gonna learn and start applying right away, but I'm not picking them up in real time this time, um, like normal. So that's fine. But I am looking forward to that. I think it'll be a good way to like debrief, you know, from the whole experience. Um, but also, you know, you asked in the very beginning about what's the next hundred episodes of Cellar Club Podcast like, and this is such a big deal for us to be here and to be meeting so many people, some people who have heard every single episode and are coming up like, oh my gosh, I feel like you guys are my best friends. And then other people who are like, What is this? There's a podcast, like since when, you know, which is great. Like, we want all of that. But I think it's gonna be really cool to see how this experience and um you know the connections we're making now inform those next hundred episodes too. Like we're learning a lot um too, and just you know, it's also really fun to be like here on the ground recording, like it'd be super cool to be able to cover other events like this because so far, like it's been a total blast and yielded a lot of really nice conversations, like really nice. I don't know why I said nice, a lot of really like poignant conversations that have been great. So I think they'll be awesome for obviously the content of the show, but for us as sellers and also just as community members, like it's been really invaluable.
SPEAKER_01:So well, I think this goes without saying, but thank you so much for being here. Thank you for being email sellers. Yeah, who's the next guest? Bring them in. I know this has been great.
SPEAKER_04:And just taking over.
SPEAKER_06:Andrew, I love this. Will you come take over again?
SPEAKER_01:Let's run it back. If you would have me, I'd love to come back again anytime.
SPEAKER_06:For a three-peak, for a three-peak.
SPEAKER_01:Is this the first three-peat that we would have?
SPEAKER_06:Oh, yeah.
SPEAKER_01:Yeah, I love it. Recurring guests. Yeah, happy to be here.
SPEAKER_06:I mean, friend of the show all day long. Oh my god.
SPEAKER_04:Once a quarter. Okay. There we go. Stretch goal. That's a stretch. That's a stretch goal.
SPEAKER_06:I like that goal.
SPEAKER_04:Okay, we can make it happen. Yeah, we definitely also does everything else in the back end, so we'll talk to him. Yeah.
SPEAKER_06:Right. We can't promise away his time and effort, but yeah, we kind of can. We can, yeah.
SPEAKER_04:He's a talk and then Anna's the smart one, so we're we balance each other.
SPEAKER_06:Whatever, Glenn.
SPEAKER_04:This is so funny.
SPEAKER_06:Captain consistency.
SPEAKER_04:Yeah, I'll just be like, I'll be the consistent one there.
SPEAKER_06:Yeah, we all have our superpowers. Yeah. But I mean, you're a great host. Thank you for those amazing questions.
SPEAKER_01:Thanks for having us too.
SPEAKER_06:Thanks for having us on the show. Thanks for having me.
SPEAKER_01:Thanks for having me on the show. This is great. I appreciate it. And here's to another hundred. 100%. All right. Cheers. Cheers. Cheers. There you go. Boops.
SPEAKER_06:Awesome. We'll talk to you later.
unknown:Thank you.